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I have a Kennmore he4t front loading washer. It keeps readin "SUD" doesn't drain then reads error code F 02. I am using HE detergent and softner The drain hose is clear and the proper height off the floor. I try to do a drain spin cycle to empty the water and it wont drain.

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  • joec801 Sep 04, 2010

    Your advice was spot on. There three sock in the trap, and one up in the hose. thank you for your help.

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Error F02 appears after 8mins of SUDs error. Error F02 means Long drain, means washer is taking longer time than normal to drain. Press PAUSE/CANCEL twice to clear the display. NOTE: After 4 minutes the SUD error will be displayed, and then 4 minutes later the F02 error code will be displayed.

  • Check the drain hose and make sure it is not plugged or kinked.
  • Check the electrical connections at the pump and make sure the pump is running.
  • Check the drain pump filter for foreign objects.
  • If the above does not correct the problem, replace the pump.

There are 3 small 9/32 hex head screws that hold the front panel on. Unscrew the 3 hex head screws (9/32 socket or nut driver size), now remove the front kick panel. Unscrew the white drain cap -WARNING-- lots of water will drain out when you loosen the white cap. Once all the water is out, remove and take out the filter trap.

Hope this helps... If it does please do not forget to accept the solution or post back for assistance.

Daniel

Posted on Sep 04, 2010

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1 Answer

Sud code in the middle of the cycle


you're using to much detergent,the machine can't pump out suds,it will start to fill and drain to get the soap out.take out the clothes,run it and after a bit hit the drain spin and see if it stops.using to much detergent is the number one killer of front load washers,the extra detergent eats at the spider gear and when this happens it's time for a new washer,you'll know when it breaks,when it goes into the spin cycle it will bang all around loudly,you should only be putting in 1/4 of a cup of H.E. detergent

Mar 05, 2011 | Kenmore HE4t 3.8 Cu. Ft. King Size...

1 Answer

My washer isn't draining and keeps saying sud...


The error code which you have mentioned will be displayed when there is an SUD lock condition has been detected.

Always use HE(High Efficiency) detergent .

If you are using the correct detergent, check for any drain blockages. Clean the filter in your washer.

Also check the below link for an detailed answer by one of the senior expert of fixya

www.fixya.com/support/r3608687-sud_error

Dec 13, 2010 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

My kenmore washer showes sud code


If it is similar to the Whirlpool duet,

Try using less soap (hi eff machine)
try using more fabric softner
to clear the occasional Sud warning, I run the machine on "quick wash" with no detergent/additive. gives it two more quick spin cycles in 30-35 minutes, usually clears it.

Jul 14, 2010 | Kenmore Elite 45986 Front Load Washer

1 Answer

Display shows sud


"SUD" is a Suds Detect error code. The following link explains the error and potential causes:

http://www.fixya.com/support/r3608687-sud_error

The number one cause of the error is from using too much, or the wrong type of detergent. You are required to High Efficiency (HE) detergent with these washers because the concentration is formulated for HE washers that use small amounts of water. Using the wrong type of detergent can also void any warranty you may have.

NOTE: HE detergent does not have a lot of suds, which often confuses consumers into thinking they aren't using enough detergent. With HE washers little to no suds if normal and preferred.

Secondary causes can come from something restricting the drainage system. Most notably, something lodged in the drain pump and/or drain hose(s). I've included a follow-on link that explains how to check the drain pump reservior if required.

Read through the link provided and let me know if you still have questions. I hope this helps you.

Apr 22, 2010 | Kenmore 45087 Front Load Washer

2 Answers

Washer is flashing the word sud


Hi, here is the meaning of the SUD error code and the corrective actions. If you have any other questions please feel free to comment. Mike

"Sud" SUDS LOCK (Overdose of Detergent detected during the Wash Cycle)
The motor control unit senses a suds lock condition by analyzing the current draw on the drive motor. If "Sud" is displayed a potential suds lock is detected. This may signify a bad pump, an extra heavy load, excessive detergent, or excessive suds.
  • If too much detergent was used, run the unit through a Rinse/Spin cycle, then a Normal cycle, without adding any detergent. This should clear the unit of the excess detergent.
  • Check the drain hose and make sure it is not plugged or kinked.
  • Check Wire Harness connectors to the Drain Pump, Pressure Switch, and Central Control Unit (CCU)
  • Check/Clean Drain Pump Filter of foreign objects
  • Check Drain Pump
  • Check Pressure Switch
  • Check CCU

Jan 05, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

F 02 error code on kennmore HE4t washing machine, wondering where the pump motor filter is located


"F02" is a Long Drain error code. This is an indication that you have an obstruction somewhere in the drainage system. In most cases this means there is a clog in the drain pump. The following link explains:

http://www.fixya.com/support/r615268-f02_error_code_whirlpool_duet_kenmore

Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris and small articles of clothing can commonly clog in this area as well causing the drain cycle to fail.

NOTE: The "SUD" error code can often occur in conjunction with the "F02" error code. This is due to air being detected in the drainage system, which can occur if the pump is not running, or if you have an obstruction BEFORE the pump. You need to remove the inlet hose from the pump to ensure it is also not blocked. Correct your drainage system fault, and the SUD error should go away.

If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.

NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced.

Nov 02, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

F 02 ERROR


Try cycling the washer a few times without a very small load of clothes and no detergent. I assume that you are and have beenm using only HE type detergent and I suggest you try using about 1/2 to 1/3 the amount called for until your system is purged of any and all remaining detergent in the lines. Here are the manufacturers reccommendations to address your problem..

“SUD” (Suds Routine)
When excessive suds are detected, a suds routine
automatically starts. This routine removes extra suds and
assures proper rinsing of your garments. “SUD” is displayed
during rinsing and at the end of the cycle to inform you that
Suds Routine was activated. Use only HE (High Efficiency)
detergents.

Hope this helps you..

“F02” (Drain Problem)
Select PAUSE/CANCEL twice to cancel the cycle. Unplug
washer or disconnect power.
Check the following:
Is the drain hose kinked?
Is the drain hose frozen?
Is the drain hose clogged?
Is the drain hose more than 96" (2.4 m) above the floor?


Sep 28, 2008 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Kenmore Elite HE4t Washer


Error code F02 f the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed. Press PAUSE/CANCEL twice to clear the display. NOTE: After 4 minutes the ?Sud? error will be displayed, then 4 minutes later the F02 error code will be displayed. Potential Causes ? Check the drain hose and make sure it is not plugged or kinked ? Check the electrical connections at the pump and make sure the pump is running. ? Check the drain pump filter for foreign objects ? If the above does not correct the problem replace the pump

Sep 11, 2007 | Kenmore Elite 45986 Front Load Washer

8 Answers

Whirlpool Duet Washer-error code "sud"


Just take off the bottom kickplate (3 screws on the bottom). You'll see the pump front and center. Twist the front face of the pum slowly to the left. All the trapped water will flow right out towards you. There could be a sock or some other debris there. Unclog, screw that faceplate back in and start it up.

Sep 06, 2007 | Whirlpool Duet GHW9150P Front Load Washer

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