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Brush rollers don't go around - Dyson Vacuums

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If your Dyson has stopped picking up larger items of dust, but still picks up the small items, then it might be that the brush roller has worn out and needs replacing.a roller brush in the vacuum that is not turning properly. Check this options before replacing the brush roller:---
1) Be sure the vacuum cleaner power cord is disconnected, then lay the vacuum cleaner flat on your working surface.Disassemble the vacuum cleaner,by removing its screws.
2) Find the brush belt where it is attached to the brush roller and check to be sure the belt is in place on the roller at one end and on a metal spindle on the other end.
3) If the belt is broken, you will need to replace it.But if the belt is out of its way then readjusting the belt will solve the problem. 4) If the belt is properly fitted but if the vacuum brush roller feels jammed then,To get your jammed brush roller working again, locate the flat plate on the bottom of your vacuum cleaner. Remove the screws that secure the plate to the vacuum cleaner, then remove the screws and the plate. Pull one end of the roller upward, away from the vacuum cleaner, and slip the belt off the roller. The roller should snap out of its position when you give it a tug. Check the channel in which the roller was positioned. In it, you are likely to find fibers from the carpet that have wound around the roller or debris that has become jammed against the roller. Remove all debris, slip the belt in place on the roller, then replace the roller and give it a few turns to make sure it is now free.Then check by connecting to power and see if its working or not. If not then the brush roller has to be replaced. ---------- Thanks. Keep updated for any more query. You can rate this solution and show your appreciation

Posted on Sep 04, 2010

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Posted on Jan 02, 2017

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How do I fix my vacuum the brush will not spin


Lubricate each end of the roller brush with motor oil. Bearings inside the roller brush need lubrication for the brush to turn easily. Remove any pieces of thread that have wrapped around the roller brush. If it does not spin after doing the above steps, then either the belt is slipping or the bearings are severely damaged in the roller brush. Then you need either a smaller belt or a new roller brush.

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When operating smells like burnt rubber. Roller brush stopped turning.


Hi leanneaj...
Your problem is caused by hair,strings,etc getting around the beater bar at the ends of the roller where the bearings are and causes it to sease up.
The smell you smelled was rubber burning, the rubber belt that operates the roller brush has burned into...broken.
You will have to remove your roller brush and clean, and oil and then reinstall it with a new belt
Please take time to rate me

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1 Answer

Hoover windtunnel t series belt is loose- roller brush doesnt turn. Its brand new belt is slipping. we bough new belts and putthem on same problem. Can not find solutio in manual. Is the belt supposed to...


I also have a loose belt and have bought additional belts but have the same problem. I put the it around the metal rotor and around the brush roller a shown by he Hoover video, and it is loose.

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The brush roller is not rotating on my Kenmore Whispertone. It will pick up on floor surfaces. Help!


Be sure that there are no fibers wound around the roller or lodged in the wheel well of the brush roller. That is usually the cause of a brush roller not rotating. You might need to use scissors to clip the fibers and then pull them from the roller. The fibers might range from human and pet hair to carpet fibers, threads, string, yarn, embroidery floss. They wind around the roller and eventually "tighten up" so that the rotator will not move. I have found that, depending on my current craft project, I may have quilting thread, knitting yarn, embroidery floss, or other such goodies wrapped around the roller. When our daughters were at home we would have long, beautiful blonde hair tangled in the roller. I hope this helps.

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Have a bissell easy vac 3130-B and the brush on the bottom stopped turning i never looked before so i don really know if it turned in the first place


Behind the brush will be a metal thing that spins when the vacuum runs. That's what the belt loops over with the other end around the brush. You can sometimes find the belts a places like wal mart.

Aug 31, 2010 | Vacuums

1 Answer

Ran over a cord. Wrapped around the roller brush.


it was the belt should cost a few dollars at bimart or like ace you can do this by taking rollers out from bottom of vac. u can use a butterknife to unscrew it ull see the belt.

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1 Answer

Every so often I get a smell of burning from my g4 Kirby vacuum. I noticed it's when I'm vacuuming a fairly new rug on this house I clean. Should I be concerned?


If it is a smell of burning rubber - most likely your vacuum belt is overdue for replacement.

At this point - remove the brush roller, remove the old belt, clean off your brush roller and remove any string or hair that may be bound up around it (usually around where the belt goes or on the sides), and put on a new belt. Your Kirby should act good as new if your bag is replaced at the same time.

If the brush roller has too much string and hair wrapped around it, many times the brush roller will not spin as fast as the belt is driving it and you will get that burning smell.

Dec 23, 2009 | Vacuums

2 Answers

My brush will not turn, and the brush control is stuck on "off"


I have had problems with the belts on my Mach 5 overheating (smell of burning rubber) and also with the motor overheating and shutting down.
I learned the hard way that one of the issues might be that the roller/brush on the bottom of the unit has a metal bearing inside the roller/brush that can become clogged with hair (both human and pet hair) which effects performance of the unit.
It’s fairly easy to fix.
Lay the vacuum on the floor so that you can see the roller/brush. Then remove the phillip head screws that hold the protective plastic plate over the roller/brush. (There are about 6 screws that hold this plastic protective plate in place) Also, you will be removing the (1) screw that also holds the plastic plate over the belts. There are (2) belts that you can remove and when in doubt replace these (2) belts for around $9.00.
Once you have the protective plastic plate off that covers the roller/brush disconnect the belt is around the roller. Take the roller and cut off any hair that is wrapped around the roller. Next, grab the roller by each end and twist the ends caps and (1) of the ends will unscrew. Once you have unscrewed one of the ends remove any hair or dust that is trapped under this cap. (Be careful not to lose the small metal washer that sit on top of the bearing)You will notice under this cap is a metal bearing that can become clogged and jammed with hair. The hair should come out fairly easy and allow the brush to spin fairly easy once you have screwed the end caps back in place test that it spins freely. If it doesn’t spin freely replace the roller/brush with a new one for about $23.00.
When you put the belts back on the thick rubber one (Belt # 40201-271) has probably become stretched and should be replaced for about $3.00. The small diameter belt that goes over the roller/brush probably does not usually need to be replaced and does not usually fit very tight. I have heard that people will take the small roller/brush belt and turn it upside down to get a better fit.
I just did this on my Mach 5 and it runs like a new machine. I did end up replacing the roller/brush head.
Hopefully you will find this useful.

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Bissell proheat turbo 2x upright cleaner -how do I reassmeble?



Yeah, it’s annoying that the manual doesn’t give more detailed instructions and drawings to help with this, because you do have to take the roller assembly apart sometimes to clean built-up carpet lint off the unit properly. If you don’t do this, I’d expect you’d have more problems.

I have a different model number Bissell Proheat than yours. Yours may have different parts or go together differently than mine, but I'll tell you how I do it on mine and you can try my way out and see if it helps you.

(In all cases where I use left vs. right or front vs. back, as when these terms are used with a car, I am facing the front of the Bissell. I am NOT behind the Bissell, where I would stand when cleaning carpet with it.)


Here's how I put it together. This takes much longer to describe than to do, once you figure out where everything goes and you get the hang of doing it!

Attach the left arm with the two silver rods (ONLY attach the left arm here-- leave the corresponding right arm, which looks like the left arm except it has no silver rods, off the bottom unit of the Bissell, for now) to the left side of the Bissell, with a silver screw with a built-in washer. The screw hole is on the back end of the arm and the arm dips down towards the front of the Bissell and holds the two brushes in position so that they can turn without striking the top of the underside of the Bissell or dragging on the floor.

Put a small silver washer on each long, silver metal post, where the roller brushes will go, and slide it all the way to the left.

Put the larger rubber belt around both metal posts, about halfway to two-thirds of the way down the metal posts.

Slide the brushes halfway down the metal posts and attach the larger rubber belt to the cog wheel on the left side of each roller brush. Then slide both roller brushes with the large rubber belt attached all the way to the left so that the cog wheels are against the inside of the left arm. As you move the roller brushes almost all the way to the left, you may be blocked from reaching the end until you carefully work the rubber belt around a plastic flange on the inside of the left arm, but do this and be sure the roller brushes are up against the inside of the left arm. Make sure the rubber belt is still on each of the cog wheels when the roller brushes are pushed all the way left. If you turn one roller brush, the other should turn, too, because of the belt attached to both cog wheels.

Put the small belt around the small cog wheel on the bottom unit of the Bissell behind the right end of the back roller brush, and also around the cog wheel on the right end of the back roller brush. (The right cog wheel on the front roller brush is the only one of five cog wheels without a belt, when everything is assembled correctly.)

Put a small silver washer on the right end of the silver rod passing through the back roller brush.

NOW attach the right arm, using a silver screw with a washer, to the middle screw hole on the right side of the bottom unit of the Bissell. The right arm should mirror the left arm, so that the two arms hold both roller brushes in position on the right side and straight across the bottom unit of the Bissell. It is normal for the roller brushes and arms to be able to flex up and down a bit, when everything is put together correctly. The built-in washers on the silver screws which attach the arms keep the arms and roller brushes in the generally correct position but allow them to flex.

Now using your fingers you should be able to slowly spin the roller brushes without the brushes contacting the top of the bottom unit of the Bissell and without dragging too low against the floor. Check one more time and be sure the belts are positioned correctly around four of the five cog wheels.

If everything seems right, attach the two side covers. These are not interchangeable; the left cover only fits on the left. The short black screw goes in the back screw hole, and the long black screw goes in front.

Then attach the front cover. It's important to be careful that the hooks on the front cover are inside the side cover holes designed to hold the hooks before trying to tighten the last screw through the tab on top of the front cover. If you aren't careful about this, it's easy for the front cover to be out of position or to break its tab.

Try powering up the Bissell and see if the rollers spin correctly. Remember that the handle must not be locked upright and the trigger must be depressed with the Bissell turned on before the roller brushes will spin. (Sometimes people complain that nothing happens with the unit turned on and the trigger depressed when the only problem is that the handle is in the locked upright position.)

Good luck!

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2 Answers

Installing a belt


1. Unplug the vacuum
2. Take the bottom cover over the brush off by removing the 3 screws
3. Switch the brush roll control lever to bare floor
4. Take the roller brush out
5. Put the belt around the small pulley from the motor
6. As you are putting the roller brush back in put the belt around the space on the roller brush - center the belt on that space - THE BELT WILL NOT BE TIGHT BUT THAT'S NORMAL
7. Reinstall the bottom cover with the 3 screws

THE BELT DOES NOT GO AROUND THE SILVER PULLEY CONNECTED TO THE BRUSH ROLL CONTROL LEVER

Dec 27, 2008 | Vacuums

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