Question about Trekstor (21329) 250 GB USB Hard Drive
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Posted on Jan 02, 2017
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You will need some kind of disc utility.
Open the utility with the drive connected and it should show up in the options of drives.
You should then be able to format the drive.
It should then be usable.
If not take it back to the shop..
Posted on Dec 16, 2008
I am assuming that you are installing this on VISTA or XP. First of all you should make sure that you are actually connecting to a reliable power source because most of the time the USB enclosre you are connecting to would not supply sufficent power to power up the drive so I do not think that at this point in time it is a driver issue. Also make sure that if you have 2 wires you connect BOTH and not just one of them to the USB. If you have WIN XP Service pack 1 upgrade to Service pack 2. Vista should be ok. Another thing you should check is that if you have another computer (different brand if possible) see if this drive works fine on the other one. Also make sure that if you are connecint you hard drive to the FRONT USB try the BACK ONES and seee if that improves matters. Last thing you should check is the BIOS settings: make sure that you are the voltage of the USB's is set to the highest possible and that the mode is USB 2.0 (in CMOS). Hope that these solutions will solve your issue!
Posted on Jan 09, 2009
I just had this problem with both my external drives (I was using the same power cable and just alternating between them). I went and got drive B's power cable and they work fine now. Try replacing the power cable
Posted on Jul 29, 2009
Have you tried going to the manufacturer's website and downloading and installing the drivers for your product?
Posted on Sep 03, 2009
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