Question about HP PhotoSmart C4180 All-in-One Color InkJet Photo Printer

2 Answers

Hello I have a photosmart c4180 that the ink carriage jams into a device on the right side that slides front to back when i partially disassembled the printer i found a loose spring inside and i see no place for it to go. It also says it has a paper jam that is not there. Thank you

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  • echelfish Sep 06, 2010

    Hello
    I am a mechanic by trade and willing to take the risk of further damage, so if i could see a service manuel or a parts breakdown i think i could fix it.
    Thank you

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2 Answers

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Hi,

This is a common problem in this model. You could see many blogs mentioning a loose or broken spring found in this model.Usually the springs could be a part of latch assembly or tray 1 or tray 2. However, trying to fix this could cause more damage. That's something different if you have experience working on these models.

The above solution is as per my observation on this model. I had a client who gone through all the HP support troubleshooting who could not found this problem.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Sep 04, 2010

  • taran_2005
    taran_2005 Sep 07, 2010

    Thanks for your response!!

    As of now, contacted all the major sites, however they do not have the manual even for sale.I am still searching it for you.I cannot guarantee, however if i would get this manual ( even to purchase ), i would forward the link to you.

    Let me know,if needed further assistance.

    Hope i helped you.

    Thanks for using ' Fixya ' and have a nice day!!

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Hello. I recommend that you take your printer into a computer repair shop near you. It will need to be taken apart, cleaned, lubed and then reassembled. Get the cost upfront so there are no surprises, and if you have more than one repair shop in the area, do shop for the best price. this is a simple repair if you are experienced at it and problematic if you are not. J.

Posted on Sep 04, 2010

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Posted on Jan 02, 2017

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1 Answer

Ink cartridge jam


Try cleaning the carriage bar. This is a shiny rod that the ink carriage slides back and forth on. Wipe it off with a clean rag and put a drop or two of light oil on the rod. The carriage should move easily back and forth.

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I have just replaced my black ink cartridge and it shows allingment failed and my colour cartdige is low


Hi Paul,

I too have a C4180, and am getting Carriage Jam messages. I believe my problem to not be paper jams, but instead glob of ink that have collected under the cleaning mechanism on the right side of the printer. If you look inside you may find the same problem. There are (felt-type) absorbers and mine are soaked with ink, and the also some globs. There is a plastic tray that moves back and forth to clean the ink cartridges and it is no longer moving freely due to the ink.

I am trying to find a service manual to be able to disassemble and clean up properly the dripped ink. In the meantime I have used qtips, paper towwels and alcohol to try to remove the bulk of it.

Try this and let me know if it works for you.

Mike

Jan 25, 2011 | HP PhotoSmart C4180 All-in-One Color...

1 Answer

My hp photosmart printer is saying Error carriage jam, open dorr clear carriage jam and then press Ok to continue. Which door should I open and how do I clear the carriage jam? Linda


Without any paper in the machine I would try powering off and powering on. Lifting the scanner lid will clear so the carrige goes back to the correct side of the printer. Even rebooting the printer and loading the software will sometimes cause the carriage to go back to where it was supposed to be.

Jan 16, 2010 | HP PhotoSmart C4180 All-in-One Color...

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I have an HP C4180 and there is a grinding noise when the print head moves back and forth and the paper will partially feed and then jam. Just started doing this.


Contact HP and let them know what a inconvenience this is to you they are very good about keep their customers happy. I've replaced three HPs that where in warranty.

Nov 20, 2009 | HP Photosmart C4180 All-In-One InkJet...

1 Answer

THe screen is showing ERROR...Carriage jam open


Hello there
You may not see a paper jam.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Nov 16, 2009 | HP Photosmart C4180 All-In-One InkJet...

3 Answers

Carriage Paper Jam in Photosmart hp c6180 all-in-one-printer


Here's what you do. Take a look at the photo below.
Open the cover of the printer, where the ink cartridges are located. Behind the ink cartridges is the carriage, which is a box that moves side-to-side on a pair of rails. It's the thing that sprays the ink onto the paper.

You have to reach in with your hand and slide this thing to the center. Then, look to the very sides, left and right, for any bits of paper. If you look at the second picture, you can see my finger pointing to a small bit of paper that tore of and got jammed into the side. See the little crumpled bit of paper? It's preventing the carriage from sliding all the way to the right. You could have little bits on the right or left side. I had to reach in with needle-nose pliers to grab the paper bits out, but maybe your fingers are small enough.

Once the little bits of paper were out, I was back in business. Good luck!

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Mar 15, 2009 | HP Photosmart C6180 All-In-One InkJet...

3 Answers

Carriage jam message


I had this same problem and spend hours working on it. Took the side panels apart to get a better look. Nothing anyone said fixed the issue. Not even the link everyone keeps posting to HP's carriage jam fix. Was out of solutions and about to give up and order a new printer. There was one last thing I had to try that I didn't think was going to work, but I had a theory. Right after I tested this solution it started working again. This worked for me, but anyone who has tried every and have not got their printer to work can try it.

My Solution: Open the front covers and look inside. Just above the metal rail that the carriage travels on there is a thin plastic strip about 1/4 in. width and should have a glossy shine to it. I believe this is some kind of positioner. It runs through the carriage and gives it some kind of position. After years of use, it'll become dirty with ink. I used some tissue and alcohol and wiped the strip clean. It worked perfectly fine right after. Below is a picture of the strip I underlined with a yellow line.
3_5_2012_6_38_13_pm.jpg

Aug 27, 2008 | HP Photosmart C4180 All-In-One InkJet...

1 Answer

HP C4180 Carriage Jam


Lisa,
you can call HP technical service which is open 24 * 7 and the phone number is 1 800 474 6836 for US customers.
Customers of other countries can open the following link: http://welcome.hp.com/country/us/en/wwcontact_us.html

There is a high chance of the printer hardware failure. If the printer is under warranty, HP will replace the printer for you.

May 08, 2008 | HP PhotoSmart C4180 All-in-One Color...

1 Answer

HP C4180 Carriage Jam


Try the steps mentioned in the link Bellow:
Also make sure you should Unplug the power cord when there is
still power in the unit, take out both the ink cartridges and apply little more pressure and move the carriage too and fro untill you feel it is moving freely (Dont worry it wil not break)

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00806599&dlc=en&product=1141647

Good Luck

May 07, 2008 | HP PhotoSmart C4180 All-in-One Color...

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