Question about Canon PowerShot S2 IS Digital Camera

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Will not record

Our camera has suddenly stopped recording....we have new batteries and the camera will go on, will retrieve previous shots, flash works and it sounds as if a photo is being taken but the screen remains dark. Lots of icons that I have tried to decipher in the manual but with no luck.

This first happened right after my husband downloaded the camera to the computer...something we have done many times before. Then we were fortunate enough to have our adult son there with us and he did "something"...even he's not sure...and it worked fine taking great pictures of the family event. Shut it off, picked it up again today and back to square one...just a black screen with icons...and yes, the camera lens cover is off.

Unfortunately our son lives 5 hours away so I'm hoping someone on this site can help. I keep thinking that maybe we just accidentally pressed one of the many buttons on the outside of the camera.. We have tried everything.

Thanks.

Kathy

Posted by on

  • Anonymous May 27, 2008

    have tried the method of taking batteries out, open and shut the batt. cover, and the 15 second, wait 7 seconds, it only work's for a short while. turn the camera off, then back on , and it still has the same problem. a dark screen with the hand at the bottom. also on the menu where it say's "sound recorder". i can't change it up or down. act's like it is stuck

  • old marine
    old marine May 11, 2010

    Have you tried resetting to default values? With the camera turned on, press the Menu button for more than 5 seconds. When "Reset settings to default?" appears, arrow to OK and press the Set button.

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  • Expert
  • 130 Answers

This camera will unfortunately require service. There is nothing you will be able to do to fix it. You may call Canon and qualify for a deeply discounted upgrade to probably the S3 IS if you are interested.

Posted on May 30, 2008

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