Question about Viking DDBB363 Bottom Freezer Refrigerator

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Interior light stays on...light is hot..food directly beneath light is not cooling

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HI. There is a door switch that controls the interior lights. This switch is also connected to the fan motor circuits. The actual door switches will be the lone culprits in your case. They are not functioning at this moment. This switch fault will effect the cooling process and cause an abnormally high temperature inside the unit, due to no Evap fan action and interior light heat.

Simply replace the door switches to correct the issue.

Posted on Sep 04, 2010

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Posted on Jan 02, 2017

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My refrigerator is not cooling on the refrigerator side


There are so many things that can make your fresh food side not cool. Usually, it is a frosted up evaporator, which is blocking the air flow of cold from coming from the freezer to the fresh food section. This can be caused by a bad defrost timer, a bad defrost thermostat, a bad defrost heater, or a bad control board. It could be a week compressor that is only strong enough to cool the freezer, the evaporator fan may be bad, which blows the cold air from the freezer to the fresh food section, the damper control going from the freezer to the fresh food section, can be stuck in the closed position, or in rare cases, the light in the fresh food section can be staying on, or even the condenser fan that is responsible for keeping the compressor and condenser from getting to hot, may be bad. This is usually behind the bottom of the fridge. You might also have a dirty condenser, which is the coil that is usually underneath the fridge. So you are most likely going to have to call for service.

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How do I fix my 16 bottle wine cooler? It has stopped cooling.


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LIGHTS STAY ON IN FRIDGE


LG had a problem with the control board going bad allowing the interior lights to stay on even when doors are closed. you need to get in touch with LG concerning repair MY UNDERSTANDING is there is a safety recall and it will be repaired for free. in the mean time unsrew the light bulbs so they dont melt down your liner...

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Our new microwave heats the containers but not the food. Container is too hot to touch. Food "looks" hot, usually boiling - but food isn't even warm.


Check on the material the containers are made of. If they are not microwave friendly then they will cause problems.
Some materials are designed to "Roast" the contents by absorbing the energy.
Check with a Pyrex glass container and water. The glass should stay fairly cool.

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The coil directly beneath the ice container is burning hot. What should we do? Is this normal.


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hope this helps,
best of luck,
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1 Answer

GE EVOLUTION Glass top. The hot surface(Glass top)


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1 Answer

The food side not geting cold I set up the control nothing


the small cooling fan in the freezer compartment that sends chilled air to the food side is defective and needs replacement.  Sometimes that are only frozen stuck.

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1 Answer

I have a Jenn Air JCD2389GE Side by Side. My problem is that at random times (once, twice a week and sometimes once every two weeks) a puddle of water is on our tile floor just in front of the freezer...


You have a frozen defrost drain. whenever the unit goes into defrost, usually once a day the water instead of running down the drain is running out on the interior and then onto your floor.Fairly easy fix if your game?
  • unplug your refrig
  • remove all food from interior of freezer
  • remove shelving
  • remove 2 screws holding the rear cover in place these are usually painted white to blend witht he cover. btw this is the lower cover so you do not have to remove icemaker or dispenser bucket.
  • once cover is removed defrost all of the ice that you see with a hair dryer
  • once the ice is gone you will see a drain hole in the center beneath the cooling coil ou need to flush hot water thru this hole to clear any ice and sludge that may be in the line. ( I sometimes have to use a syringe or turkey baster filled with hot water to forcefully clear this line)
  • reassemble in reverse order
If you have any further questions or comments leave them here and I'll get back to you. Thanks Peyton

Feb 23, 2009 | Jenn-Air JCD2389G Side by Side...

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