Question about Sony NWZ-E436F MP3 Player

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I've had my mp3 player for almost two years and it has worked fine. recently i tried hooking it up to the computer to charge it because it said low battery but nothing happens. i continue to get a blank screen. so i don't know why it's not charging or connecting. the screen is complety black. does anyone know what this means?

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Hi

Try and reset the player by inserting a pointed object inside the small hole, press and hold for 5-10 seconds to let the player reset. If this doesn't work then connect the player with the computer and let it charge for a while. Now go to control panel-> administrative tools-> computer management/system management-> storage, check if you are able to see the mp3 player here. If it is visible then try a reset and try again. If not then reset the player while it is connected with the system. This will resolve your issue.

Hope this helps...

Daniel

Posted on Sep 04, 2010

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