Question about Lavazza Espresso Point Capsule Machine
this is usually due to the hinged part of the capsule plate failing to return to the normal resting position after ejecting the first capsule. You can resolve this problem by occasionally pulling the capsule plate out of the unit and running it through the dishwasher. You can also scrub it with a toothbrush under hot soapy water. Coffee stains build up on the mechanism preventing the plate from dropping to the rested position. The second capsule hits this and jams rather than riding the ramp into the puncture plate.
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Posted on Sep 05, 2010
I could find very little about this problem, but did run across one answer on Sovrana.com that might be of help:
The bottom drawer (where the spent cartridges are collected) is stuck:
The drawer has probably overfilled with cartridges. Part of the very limited maintenance of your Espresso Point should be to empty the refuse drawer daily (or more often if the usage is high) from spent cartridges. If the drawer is jammed, simple jiggle it while gently pulling it out. After a few attempts, the "cartridges" inside will settle and you should be able to completely remove it. Some cartridges may fall out, make sure you remove them before replacing the drawer in its receptacle.
You might try contacting Lavazza's support center to see if they have a solution, or have heard of this problem. Refer to the manual that came with the machine to get their support information.
Good luck, hope this helps, and thanks for using FixYa.
Posted on Sep 04, 2010
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
For Lavazza A Modo Mio only call 0800 599 9200 -they can help over the phone or if still no solution they will refer you to Lavazza UK who have the answers for AMM.
Posted on Feb 16, 2010
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