Question about B&W Bowers and Wilkins Zeppelin iPod Music Speaker System

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My zeppelin arm dock is broken where my ipod docks with my b&w zeppelin the connection is broken

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Well you could notify b and w with the problem and they will charge you, however your unit will probably have the problem power supply board, so if you report that the red light flashes and the unit does not play, they will put the modified board in and fix your arm at the same time.

Posted on Jan 16, 2011

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Iphone does not work with zeppelin


try the aux feed at the back - if this works then it's probably the docking arm! (check to make sure in good order!),
has the unit been ugraded?(some ipods need upgraded software!)
have you tried another ipod? (as the pin interface on yours could be faulty!)

are there any flashing lights, does the ipod charge in situ, if it does not, then look at the docking arm.

sorry cannot be more specific but have little to work on.

Apr 09, 2011 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

When I dock the iPod the Zeppellin does not turn on automatically. Also, no sound goes through once turned on manually. The iPod does charge however...


the first thing that springs to mind is that the docking arm is faulty, to prove this, try the aux input at the rear. If this works then it look like the docking arm, if not then it could be the interface card and there are known issues, so contact b and w service or point of sale.

Apr 06, 2011 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

My zeppelin has stopped playing altogether, ipod works fine, but no sound ... yes i have turned it up!


if the aux input at the rear works, then the fault relates to the docking arm or the interface on the back. (Does the ipod charge on the docking arm, have you tried another type of ipod, as different ipods have different connections through the arm!)

if the aux input does not work, then the main board/amp/pse could be an issue.

if the model is more than six months old it will probable have the known problem boards, so contact b and w servie and they should check it out.

Mar 02, 2011 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

My b&w zepellin is hasn't been working with my ipod touch and now all I am getting is a steady blue light and no sound or anything. Do u know the problem


when you connect your ipod, if your ipod charges, then there is a connection on the arm, if it does not charge, then there is a fault on the docking arm, and /or the connection to it. try the auzx input at the back, if that works, then the docking arm is the possible cause, if not, then it could be the interface feeds to the amp board. becuae there are known issues with these untis on all but the latest z2's, suggest you contact b and w service, they should upgrade the power supply board, if it has not been done already, and also check out your unit and repair from there.

Feb 16, 2011 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

My Apple Iphone doesn't work with my B&W Zeppelin (There's no compatibility). How can i do? Thank you Luana from Italy


1) have you the latest software on your zepplin?
2) does the unit work with any other ipod? if it does then it may be your unit.
if it does not, check aux mode, if ok on aux, then it could be a docking arm problem.
3) does the light (led) go blue when the i phone is in the docking arm, if not, then again it looks like the docking arm.

if the red light flashes when putting the iphone in, then the unit has the problem power supply, so contact your supplier or b and w service.

hope this helps.

Jan 22, 2011 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

When I connect my ipod touch to my zeppelin there is a loud electrical interference coming from the zeppelin. It is less pronounced with an iphone and not there at all with an ipod touch. I have tried...


first try to upgrade the unit, if still the same then check if the aux is ok, if aux is ok, then it points at the docking arm, if the aux is not ok, then it relayes to either the power supply of the main interface board, they would check the power supply at b and w as this is a known problem, then following that they should check to see if anything else is wrong. contact your point of sale or b and w service.

Jan 16, 2011 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

My zeppelin speaker is not connecting properly to my itouch. When docked, my Itouch plays music, but no sound from speaker & the remote will not operate my itouch. (it used to work fine).


if it charges, and there is no red flashing light, probably the board that feeds the arm, or the arm itelf, as different ipods have different connections. if the aux feed words it is the arm.

Jan 07, 2011 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

My ipod docking station charges my ipod but no sound comes thru the speakers


the charge showns that the arm is connecting, but there may be an issue with the docking arm not seeing the ipod. if the ipod is seen, then the led will go blue, or blue flash (if on pause), if this does not happen then it is the arm, check and see if the aux input works, if so then it is just the docking arm, if it does not then could be the main interface board which is a known problem.

contact b and w service.

Oct 10, 2010 | B&W Bowers and Wilkins Zeppelin iPod Music...

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