I recently bought a Gateway laptop from bestbuy. When I went to put in a CD the other day, a message appeared that said I did not have a drive. I have used it since I bought it, so I know that one was properly installed, however, I don't know how it got uninstalled. Is there an easy soloution to this problem, or is it something I should bring my computer in for.
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Re: Gateway laptop cd drive
Sometimes the device driver gets uninstalled for several reasons.Go online to "Windows Update " and let "Windows Update install a new driver.
If "Windows Update" does'nt fix it, the give me your computer model number, and I'll get the driver for you.
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i had a gateway and that happened. i had a bestbuy warenty. wat they did was replace the drive. if u buy a new one i suggest a hp or compaq cause when best buy replaced my gateway the hp seams to be reliable. dont buy from bestbuy
Sounds like the CD burner has gone out. First try doing a hardware search to see if it finds snd recognizes the CD burner. If not it will need to be replaced. Keep in mind that the drive may still read CD's fine without the ability to burn them.
I have the same problem with my Gateway 7330gz. My laptop got infected with spywares and it was so annoyed that I have to think about recover the system. So I did it with Gateway Recovery software. I chose the recovery option (press F11 when boot up)from hard drive since my dvd drive was broken. It went well but when it boots up again and Windows XP says detecting and installing the drivers and such, it was frozen haft way through. I turned off power many times to reboot but it kept freezing at that point. I search Internet for help and seen this post. Wonderful! I press F2 to go to BIOS setup screen, use right arrow key to move to Advance menu option. There I use down arrow key to select SpeedStep, hit (-) key to disable it. Then F10 to save and exit, hit enter for OK button. The system boots again but this time it was no longer freezing, the setup process went through ok and continues...I am so happy and type this message so it might help others with the same issue. Thanks
If you replace the HDD, there is no reason why system hung up. try cleaning your memory cause on that case i can pinpoint that memory something wrong. try cleaning memory fixed it again, if your don't mind maybe you need to replace the memory.
if the same happen, try examine CD Disc or your cd rom drive cannot read the files on the disc.
(Option solution)Examine your motherboard after clear prove that the above solution is not working. i can assure u that main board is good. if ever it was damage that causes overheating.