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Bootup problem Hi, I have problem in starting my my Windows XP Media Center. After the Dell and Windows XP flash screens, I get a blue screen and the systems turns off. I tried the following options to trouble shoot. Option 1: Pressed F8 during startup time and tried to login in Safe mode. No luck Option 2: Pressed F8 during startup time and tried to login in Safe mode with command prompt. This time I got the following error message in a blue screen Stop c000021a {Fatal System Error} The session Manager Initialization system process terminated unexpectedly with a status of 0xc0000189 Option 3: Used Dell restore option by pressing F11 to reinstall to restore the system. With this option, system restore went fine. But as part of the restore process when the system tried to reboot, I end up with the same problem (i.e., after the splsh screens, I get the blue screen and system shuts down) Question: How do I overcome this problem? Whast are the options I have? I ran diagonstics and got the following errors Error Code 4600:021E Msg: Process CPU Internal Temperature - Critical Error Code 3900:0626 Msg: Temperature sendor out of range, temp=255C, min=10C, max=100C Error Code 3700:011B Msg: Expected Processor Fan on low RPM of 2500. Detected fan RPM = 5070 Brahma

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  • sailaja May 12, 2008


    Thank you very much for the responce. I did not find any fan spped option in my Bios.And one more thing i did not understand what office is?.Once again thanks for the reply.



  • Anonymous Oct 03, 2008

    i have the same problem, how do i get into the bios system, i am not a technical person so if you could make explain it simply that will really help. thanks in advance, and i have a dell inspiron 1150 notebook

  • dee1627 Oct 25, 2008

    My computer keeps restarting and then it comes to this blue screen that says stop:c00021a { fatal system error} the windows log on process system process teriminated unexpectedly with a status of 0.000000 (0.0000000)(0.0000000). the system has been shut down. please i need your help

  • choicefresh Dec 23, 2008

    I have the same problem, even after a repair from the Windows CD.


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Your CPU is overheating.

Try and get into the BIOS and increase the fan speed & any aother fan on the system. Don't increase the temperature range, as this will damage the system.

You won't be able to sort out the software problem until the system is running within the hardware limits.

You can also run a office fan to help get the system to cool while making the changes in the BIOS.

Posted on May 11, 2008

  • Bruce Withey
    Bruce Withey May 12, 2008

    office fan (External room fan, to blow on the pc to cool it down) If you don't have fan options in the BIOS, you will need to replace the CUP Fan unit.


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I had the same problem. I thought it was over heating, so i left it shut off for 5 minutes. After that, it works again!!


Posted on Feb 07, 2010

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