Question about Apple iPod MP3 Player

5 Answers

Sad face Ipod is displaying a sad face, will not charge or play. I have over 2500 songs on there and would hate to lose them. It wont even respond to resetting. PLEEEEEASE HELP!!

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  • Anonymous May 11, 2008

    will not turn on & givs me sad face

  • Anonymous May 14, 2008

    sad face w

×

5 Answers

I gave mine a good squeeze and it came to life.

Posted on Jun 06, 2008

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There is a potentially easy solution I found on the web.
http://www.ifixit.com/Guide/iPod/
Open the ipod (carefully) and place a business card on top of the hard drive. Over time, the drive begins to "separate" and all it takes is a bit of pressure to get the drive back into place.

Posted on Jun 05, 2008

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Hi there,

Seriously the will work, drop the ipod a few times or bang it off a desk, all that has happened is the hard drive cable has moved,this will work for this, trust me.

thanks.

Gazza1888

Posted on May 28, 2008

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You can also try to click all the buttons at once and it might work again

Posted on May 26, 2008

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  • Apple Master
  • 13,433 Answers

Sad face tells about a failure in the ipod

Im sorry but you have to send it to be repaired.
https://selfsolve.apple.com/GetWarranty.do

Now don't kill me for telling you people this but theres not much you can do about it.

heres also another place where you can get ipods repaired
http://store.ifixipodsfast.com/

Posted on May 13, 2008

  • Ekse Jun 01, 2008

    Hello,



    This thread has gone 7 days or more without a response. Please close the thread with a “FixYa” or “Helpful” rating.



    If the issue is not resolved, please post back with latest developments, what steps you took, etc. and I will assist you further as best I can.



    Thank you.

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1 Answer

My ipod does nothing just shows a sad face


The "sad" iPod icon usually indicated that the iPod is having trouble connecting with a computer. This is, in most cases, not a serious issue and can be resolved with a few easy procedures. In most cases the data on the iPod is intact, even if the sad icon was displayed.

Verify the iPod has a charge. If in doubt, allow it to charge for 30 to 60 minutes. Do not remove charging cable. Toggle the Hold switch to the Hold position and back. Then press both the center (Select) button and the Menu (upper part of wheel) for up to 10 seconds. Release the Select and Menu buttons when the Apple logo appears, and quickly simultaneously press the Select and Play/Pause (bottom of the wheel) button. Switch from the electrical plug to a computer connection (if necessary) when the Disk Mode screen appears. The screen should change to the normal "Do Not Disconnect" update screen. Contact Apple about finding a repair service if the iPod will not go into Disk Mode.

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First, power up your iPod (showing the sad face). Try pressing the center and menu buttons at the same time, and holding it like this until the iPod shuts off (after about 5 seconds). This should 'force-restart' the iPod.
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Should this also fail, you can try leaving your iPod turned on (with the sad face), and wait for the battery to completely run out (the iPod should not turn on at all anymore). Leave the iPod unpowered for about an hour, recharge it, and retry the above steps.
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Check this link for some steps that you can do in solving this sad face on yoru Ipod because this sad face only tell us that's there's a hardware problem with the Ipod , after you have done all the step from the link and still have the sad face bettre take the Ipod to a service center and if its still under warranty have it replace, http://www.scribd.com/doc/13035/I-get-the-sad-face-iPod-on-the-screen-of-my-iPod-

Hope that helps.............

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