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My camera samsung wb500 cannot be recognized by a computer. When plug it in to the computer via usb cord it is recognized by the pc. The light on the camera flickers but nothing happens. Thus I am not able to transfer pictures from the camera to the pc. I've tried different usb ports on two different computers and it was still the same, so the problem shouldn't be on the side of computer. Any suggestion what can be the problem?

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Cross your fingers and hope it is just the cable. The flashing light shows it made a momentary connection. The connectors get loose from use and abuse. They are not expensive to replace. If you can find a store or camera shop or have a friend with the same cable they should have one you can use to test. You don't need to transfer anything just plug it in and see if it connects normally. If it does then buy a new cable. If it doesn't then the problem can be the connection inside the camera or the usb interface inside the camera. Unfortunately those are not going to be a cheap repair. You would spend as much as a new camera. So unless you have warranty left it comes out of your pocket. A new replacement camera will usually be as cheap or cheaper than the repair cost.

Posted on Sep 04, 2010

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  • kite_tie Sep 04, 2010

    Thanks for a super quick response KingDWS. The cable might be the problem. After seeing your response I noticed that cable is rather loose and now also the light on the cable sometimes doesn't flash when the camera is connected to the pc. When I hold the cable tight there was a sign of connection and the pc recognized the camera but the connection got lost just after 2 seconds when the cable got loose. I hope the cable is the problem not something inside the camera.

  • kite_tie Sep 04, 2010

    And one more thing. I use the same usb cable for recharging the battery - the cable is plugged into adapter and adapter is plugged in to the electric outlet. The battery was fully charged so the cable should be ok - at least in terms of connection between camera and electric outlet. But still it doesn't work when I plug it in to a computer, the camera is not recognized....now I'm really confused...

  • Dave King
    Dave King Sep 05, 2010

    There are 4 little contacts in that connector (I think and I'm not looking to count em ;-]) Two are going to supply power and two are usually data. So you can have one work and not the other. The cable is a cheap fix. If you have a dollar store or discount you can grab one for cheap. If its the camera end then its expensive. Unless its a higher end camera the repair is just too much. Especially these days when you can grab a $100 camera and it is better than a lot of the top end stuff just -34 years ago.

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