Question about Canon ImageClass D861 Printer
This is coming from 1 of 2 places. The first and most common is the toner cartridge itself. If you have a spare go ahead and replace it. If not you will need to get another cartridge and swap it with your current cartridge. This will correct the copy quality 9 times out of 10 on these machines. If a new cartridge does not resolve the issue then the only other cause is the fusing unit. The fusing unit is located right where the paper exits the machine. It heats up and uses heat and pressure to "fuse" the toner onto the paper. When the fuser film in the fuser starts to go bad they will start to run dirty and also "double image" where a part of the printing from the top of the page gets reprinted lighter at the middle/bottom of the page. Sometimes you may also hear a crackling sound coming from this area which can be a sign of the fuser film going bad. The fuser replacement is much more expensive to have done so let hope that the cartridge will resolve your issue.
Good Luck and Thank You for using Fixya.
Posted on Sep 04, 2010
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Posted on Jan 02, 2017
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