Question about Canon ImageClass D861 Printer

1 Answer

I have an ImageCass D861 copier. I have loved it until recently and it's getting worse. If I make only one copy when the machine isn't warmed up, it will be clean. But if I make multiple copies, or more copies after that first one, they do not come out clean. There are extra marks: dark lines, dark areas, and some of the writing from the actual document reappears elsewhere on the page. This is vexing. I need clean copies for my business. Your help would be appreciated.

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 1,110 Answers

This is coming from 1 of 2 places. The first and most common is the toner cartridge itself. If you have a spare go ahead and replace it. If not you will need to get another cartridge and swap it with your current cartridge. This will correct the copy quality 9 times out of 10 on these machines. If a new cartridge does not resolve the issue then the only other cause is the fusing unit. The fusing unit is located right where the paper exits the machine. It heats up and uses heat and pressure to "fuse" the toner onto the paper. When the fuser film in the fuser starts to go bad they will start to run dirty and also "double image" where a part of the printing from the top of the page gets reprinted lighter at the middle/bottom of the page. Sometimes you may also hear a crackling sound coming from this area which can be a sign of the fuser film going bad. The fuser replacement is much more expensive to have done so let hope that the cartridge will resolve your issue.
Good Luck and Thank You for using Fixya.

Posted on Sep 04, 2010

Testimonial: "Thank you so much. I just got my new cartridge today and it solved the problem! I am so relieved! Thanks for your expert and well-written advice!"

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Canon Imageclass D861 Has lines going from side to side does not do it all the time but once it starts gets more lines sometimes fills the whole page up. Only does it on printing from the computer don


There is a clean function on this machine that cleans the rollers. Go to additional function section on menu. Then use arrow keys to go to adjust/clean.Then press set and then use arrows to go to roller cleaning. Then press set again.

Mar 26, 2014 | Canon ImageClass D861 Printer

1 Answer

Canon 4570dn squeals loudly when drawing from MP Tray


Hi
It sound like friction noises. it could be because of the rollers and lubrictaion on gears that got hard creating the noise and also produce strain on the feed motor . I would sugest a good service on all mechanical parts.

Dec 05, 2013 | Canon Office Equipment & Supplies

1 Answer

What does system error E000 mean for Canon ImageclassD861 copier?


Remove the back plate go to Main Board then go to JP1 remove the Black jumper, connect the power cord, will show message error data and press Green Button (the Big Green for actv the copy) after that the machine do a reset and will clear the error. Return the back plate and connect power again and will work back fine.
TO RESET THE COPIER (after getting an Error Code of E000):
(Canon ImageCLASS D861)


1) Press the Additional Functions button
a. It will blink green

2) Press the < # > button
a. You will see the following:
SERVICE MODE
# 1 SSSW

3) Press the < + > or < ►> button until you see the following:
SERVICE MODE
# 7 PRINTER

4) Press the < Set > button
a. You will see the following:
# 7 PRINTER
# 1 SSSW

5) Press the < + > or < ►> button until you see the following:
# 7 PRINTER
# 4 PRINTER RESET

6) Pres the < Set > button
a. You will see the following:
# 7 PRINTER
< YES NO >

7) Press the < – > or < ◄ > button to choose YES:
a. You will see the following:
# 7 PRINTER
# 5 MLT CLEANING

8) Unplug the printer and wait for 15 seconds. Then plug it back in.

Feb 18, 2010 | Canon ImageClass D861 Printer

1 Answer

My copy machine is D 861 digita.when i make a copy


If you're using the automatic document feeder (ADF) to scan the document, make sure the ADF scanner area is very clean. This is the area of the platen glass to the right side. Also make sure that you don't have reduction set on the copy size.

Jan 18, 2010 | Canon ImageClass D861 Printer

1 Answer

Alarm - paper jam slide platen left - but no jam - won't copy


the paper jam is more than likely in the fuser assembly. unfortunately you will need a service tech to come out and fix that issue.

May 27, 2009 | Canon Office Equipment & Supplies

1 Answer

Paper jam in canon Imageclass D861 copy machine


Where inside in fixing unit, drum unit,...
It is problem if its fixing unit jam.Best take it to service

Mar 30, 2009 | Canon imageCLASS D880 All-In-One Laser...

1 Answer

Error code e000


To Reset the Copier (after getting an Error Code of E000):
(Canon ImageCLASS D861)


1) Press the <Additional Functions > button
a. It will blink green

2) Press the < # > button
a. You will see the following:
SERVICE MODE
# 1 SSSW

3) Press the < + > or < ►> button until you see the following:
SERVICE MODE
# 7 PRINTER

4) Press the < Set > button
a. You will see the following:
# 7 PRINTER
# 1 SSSW

5) Press the < + > or < ►> button until you see the following:
# 7 PRINTER
# 4 PRINTER RESET

6) Pres the < Set > button
a. You will see the following:
# 7 PRINTER
< YES NO >

7) Press the < – > or < ◄ > button to choose YES:
a. You will see the following:
# 7 PRINTER
# 5 MLT CLEANING

Mar 02, 2009 | Canon ImageClass D861 Printer

2 Answers

Lines on copies


The lines are caused by some debris that is on the platen (the glass where you normally place the copies). The usual culprit is white-out smudges from a copy that wasn't completely dried yet. When you make copies using the feeder, the roller passes the paper being copied over a little section of the platen (if you pull up the feeder "lid", it'll be on the right-hand side of the big glass... it might even be marked with 2 green arrow stickers, but if not, it's the part of the glass directly under the roller of the feeder). You can just take an alcohol wipe or soak a cotton ball with alcohol or windex and wipe down that strip of glass under the roller.

Jul 01, 2008 | Canon ImageClass D861 Printer

1 Answer

Canon image class d81


Are your copies face down in the feeder? can you make copier face down on the glass? Otherwise you have a bad scanner.

Dec 02, 2007 | Canon ImageClass D861 Printer

Not finding what you are looking for?
Canon ImageClass D861 Printer Logo

270 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

2005 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...