Question about Microsoft Zune JS8-00001 Digital Media Player

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Frozen screen after charging for the first time

My screen only comes on when I first either plug or unplug from the computer and goes black after a few minutes. The screen is frozen and has a symbol in the lower right. It looks like a lightning bolt and a padlock.

I have no instructions with this device and can't locate any online.

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Check the lock on the top of the zune player to see if it is locked first of all. There is a tiny slider on the top of the player. I had to charge mine for about an hour on the pc before i could use it.

Posted on Oct 04, 2008

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