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I have a Segagate USB external storage drive. It went out of warranty about 4 mos ago . When I first noticed a problem, the unit was making harsh "clicking" sounds ( about 2/sec).... now when I power it up it sounds like my old alarm clock "beep ...beep.... beep...etc) One of the troubleshooting guides at Seagate said that it may not be receiving enough power. It came with an Adapter :120V (American) the output says it is 12Vac with 2.0Amps. In one thread on the forum the person claimed that they just bought a new adapter min 2.1 amps. ST3120203U2-RK is the model ## do you think that getting a new power supply would help or have you run into this before?? Thanks! Robert aka robertdavidactor@sbcglobal.net

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The clicking sound on the hard drive normally means that the hard drive is on it's way out, but can also be in some cases the power supply. The best way to test this is check the voltage of the power supply with a multi meter. If the voltage is good, then remove the hard drive from the casing and plug it into the PC, depending on the connection IDE or SATA you might need a connector and see if it works normally.

But my guess is that the hard drive is crashing....

Posted on May 11, 2008

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I noticed a ticking sound coming from my external hard drive. Then I noticed it was no longer showing up on my system listing. Is this worth trying to fix? Mark


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device, and maybe to upgrade from 100GB to 500GB.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files.
For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge guarantee".

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We understand that your problem is: hello i was using my buffalo ministation 320 gb external hard drive about a week ago, it was working fine but I left it on my bed when I was done. About 2 days later I...


The external storage device has several major components:
* USB cable
* external power-supply
* disk-drive inside the enclosure
* USB-to-disk-drive adapter inside the enclosure.
Try a different USB cable.
Try a different USB port on your computer.
Try a USB port on a different computer.
Take a multi-meter, and measure the output voltage/amperage of the power-supply,
and compare with the specifications on the label of the power-supply.
Open the enclosure, and remove the disk-drive, and attach it as a "slave" drive in a desktop computer, to see if bypassing the USB-to-disk-drive adapter bypasses the problem.
Look at the label on the disk-drive, for manufacturer, product-number, serial-number, and manufacture date. Access the manufacturer's web-site, and use "check warranty status" to see if the warranty still is valid. If so, the drive can be replaced, at minimal cost to you.
Buy a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.
Search online for a professional "data recovery service". For a significant fee, they can repair your disk-drive, just long-enough to copy your files to a new disk-drive.

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> ticking of a watch ...

A typical sound from a disk-drive that has malfunctioned.

If it still has a valid WARRANTY, exercise the warranty to get it repaired/replaced.

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We bought some time ago an WD External Harddisk and now the Adapter doesn`t work anymore! What can I do?


Try connecting it to a different computer.

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Try a different USB cable.

Disconnect the disk-drive from that adapter, and connect the disk-drive as a "slave" disk-drive in a desktop computer, and see if you can read the files, which implies that the adapter is the part that has failed.

If you cannot read from the disk-drive, check its WARRANTY status. W.D. will replace it, if the warranty is still valid.

Otherwise, W.D. has a "Customer Loyalty" program: find the serial-number of your unit, access their web-site, and purchase another W.D. external storage unit, at a significant discount, by citing the serial-number.

Or, if the adapter is OK, then replace the disk-drive by a new one, and close-up the casing, to create a "revived" external storage device for your use.

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The disk-drive has malfunctioned.

Search online for a professional "data recovery service".
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If it still has a valid WARRANTY, exercise the warranty to get it repaired/replaced.

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