Connecting to pc

make sure you've loaded the software the phone came with onto the host pc (fully loaded it, and go through the "configuration" routine it asks you to complete after installing the activesync software). That should fix your problem. Incidentally tho, i've connected my phone via usb cable to pc's that did NOT have the active sync software installed, and those pc's still recognized the phone as a removable drive (without the syncing capability). You can still install applications and syncronize files manually so long as the host pc sees it as a removable drive tho (although it takes a tad bit more technical knowledge, such as file paths and the like)