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I have to unplug my modem at least three times a day to be able to connect to the internet. the modem is the original one i was given years ago and i suspect it requires renewing. any answers to my problem?

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  • rajkar
    rajkar May 11, 2010

    what happens to the adsl light when it disconnects?

    does it flash or does it go away completely?



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  • 16 Answers

Can you go into the modem's info page and update the firmware?

Posted on May 11, 2008


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I have a motorola sb4200 cable modem that was working just fine until 3 days ago the power light is steady and the send and receive lights alternative in blinking and being steady none of the other lights...

Thank you for the detailed information. Not having internet can be frustrating! If the "Online" light is not turning on, that means it is not obtaining an IP address from your internet service provider. Since the "send" and "receive" lights are blinking, this means the coaxial cable (Tv cable) is screwed in.

I would suggest finding a phone number for your internet service provider to assist you further. There may be a service outage in your general area, or there may be a localize issue. They may have to go through troubleshooting with you over the phone, so you may have to unplug the modem, and maybe even bypass the Netgear router to troubleshoot with them. If the issue cannot be resolved over the phone, they may need to send out a repair man to resolve your issue.

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Internet Light keeps blinking - all others are out - No internet


Blinking green internet light is normal BUT you must check if theres any dsl outage in your area..You can contact your ISP for that.

But then maybe you can try this:

Turn your PC off > then you modem or router.. after 60 secs turn your modem or router ON first then your PC and check if you can go online.

If you called your internet service provider {ISP} and no reported outage let me know and we'l solution for that.

Keep me posted.



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