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My gxp ml640s mp3 player isnt working properly. when i plug it into the ubs, nothing happens, its like its froozen or something.

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Hi

Try and reset the player by inserting a pointed object inside the small hole, press and hold for 5-10 seconds to let the player reset. If this doesn't work then connect the player with the computer and let it charge for a while. Now go to control panel-> administrative tools-> computer management/system management-> storage, check if you are able to see the mp3 player here. If it is visible then try a reset and try again. If not then reset the player while it is connected with the system. This will resolve your issue.

Hope this helps...

Daniel

Posted on Sep 04, 2010

  • chrissy5276 Nov 16, 2010

    what small hole are you referring to. I can not see anywhere on the player to insert something small to reset it....can u be more specific

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