Question about Dell Dimension 4500 PC Desktop

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Dell Demensium 4500 will not boot. Dell logo appears. Then black and white dos looking page appears.

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  • dam4 Sep 06, 2010

    Safe mode hang:

    multi {0}disk{0}rdisk{0}partition{2}\windows\system32\drivers\agp440.sys.

    Will not boot in safe mode or continue past the line above. Have to pull power cord out of wall to get total power drain and begin new boot.

    New boot stops at earlier message Secondary Master Drive-ATAPI Incompatable. Press to run setup. After set up screen appears, could not find a back up point that will load. All of them crash. If I just f10 out of set up PC will eventually boot after 10 minutes or more.

    Now that the machine is booted, it will not read any data from floppy drive or either DVD drives.

    Have ONTRACK SYSTEM SUITE 4.0 RESCUE DISK that will not load. DVD drives will not read any dvd.

    While PC was up I ran CHDSK/F twice but report only flashed on the screen and continued to boot.



    To eliminate all the variables from software COULD I FORMAT C:\ AND RELOAD WINDOWS FROM THE WIN XP HOME CD?



    I have all the programs I need on the original CD's.


  • dam4 Sep 07, 2010

    How to I unload XP and clean the Hard Drive of the corrupted PC and then load the clean XP?



    Will unloading the bad XP free up the DVD drives to use when I reload the Dell XP CD/DVD copy of XP? The PC has two DVD drives and one diskette drive and 4 open USB ports available; none of them will read media with the PC in its corrupted state.



    As for programs, I have the Dell XP Home cd for this machine and I have an ON TRACK "System Suite" rescue boot diskette.



    Backup/work around hardware available includes a Free Agent Drive 160GB running on an Win 7 PC, a brand new external 500 GB external HD. Other Hard Drives, DVD/CD drives and Diskette drives are available in my bone pile of two older Dell systems.



    Thank you for your help. You got me pointed in the right direction and stopped all the thrashing around before I hurt myself.

  • dam4 Sep 07, 2010

    Very helpfull. I had my own plan of what was needed to fix the problem. The expert verified that I was on the right track and saved me another Sunday afternoon of thrashing around trying to recover an OS that was truely trashed. I paid a few bucks for some advice so I didn't have to bother my IT buddy over the holiday. Now I still have a favor in the IT bank to use when I'm really in trouble. dam4

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  • Dell Master
  • 6,487 Answers

Base from the description of your problem this is a sign of a corrupted operating system that's why windows wont load right now, what we can do here first is to try recovering your system to do that fallow these steps.

Restart the computer once you hear the beep or you power on the computer continuously press F8 key and check if that will load advance boot menu if it does from there look for Last known good configuration and then load that and if that correct the problem your system will be up and running again.
But if Last know good configuration wont load select Load Safe mode and then if that load fine you can do a system restore once your windows is up to the date when computer was working fine.
If you wont be able to load that Advance boot menu you need to reload your operating system or use a recovery disc for your computer to correct the problem.

Posted on Sep 05, 2010

  • Mark Gil
    Mark Gil Sep 07, 2010

    If that's the case it only means that the operating system is already corrupted and the only way to correct this is to repair it using a operating system setup disc or a recovery disc for your computer.

  • Mark Gil
    Mark Gil Sep 07, 2010

    Using a bootable XP CD to do a fresh installation of XP will be the best thing to do , you can use any of the 2 DVD drives that you have, just put the XP CD to the drive and restart the computer while the XP CD is there and then that should prompt you for the XP installation.

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Posted on Jan 02, 2017

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Try running the Check Disk Utility.

To run the check disk utility you will need a repair disc ora operating system disc. Put the disc in the cd drive and boot fromit. You want to get to the Dos Command Prompt (Black screen with whiteletters) and type the following command: chkdsk /r
Check disk will run well over an hour or two and you will notice thepercentages going from high to low, this is normal. Let it run tocompletion. Then reboot machine.

If check disk fails to solve your problem you might have to reinstall windows.Try doing a Repair Install that way you don't loose your data, documents,music, pictures, videos or programs.

In windows xp you get to the dos command prompt by selecting R for repair whenthe options appear.

In Vista and Windows 7 you want to get to the recoveryconsole and look down at the bottom of the window for the Dos Command.

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Try the Check Disk Utility.

To run the check disk utility you will need a repair disc ora operating system disc. Put the disc in the cd drive and boot fromit. You want to get to the Dos Command Prompt (Black screen with whiteletters) and type the following command: chkdsk /r
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If check disk fails to solve your problem you might have to reinstall windows.Try doing a Repair Install that way you don't loose your data, documents,music, pictures, videos or programs.

In windows xp you get to the dos command prompt by selecting R for repair whenthe options appear.

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You need to run the check disk utility to stop the loop.

To run the check disk utility you will need a repair disc ora operating system disc. Put the disc in the cd drive and boot fromit. You want to get to the Dos Command Prompt (Black screen with whiteletters) and type the following command: chkdsk /r
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bootrec.exe /fixmbr
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Reboot and see if the problem is solved. if not run the Check Disk Utility.

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1. Change the USB Emulation Setting in the BIOS
NOTE: It is recommended to disconnect any USB devices before performing the following steps.
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At the Dell Logo screen, press F2 right away to enter the System Setup.
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Press the down arrow key to highlight Integrated Devices (LegacySelect Options).
Press Enter.
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Press the Space Bar on your keyboard to change the setting to No Boot.
Press the Esc key.
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Press the Esc key again.
A small box with list of options appears in the middle of the screen.
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The system will then restart.
The recommended changes have now been made to the BIOS.

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