Question about Computers & Internet
I have an LG E500 Notebook - when I first got it the Smart Cam worked fine, but now doesn't. I have done the Fn F10 turn off and on - that shows a camera icon in the lower right turning off and on but nothing happens. I can't remember how I turned on the camera at first - I think it was by accident. I looked in the User Guide which gives me instructions to go to Start > All Programs > LG Software > LG SmartCam but NO SUCH PROGRAM is listed after I get to LG Software. ?????
In my case, the problem was in the buggy driver update for Simplo Webcam. Look for it in the device manager, probably under "USB Controllers". When you find it, restore previous driver using "Roll Back" button.
Posted on Feb 09, 2009
I think i found the solution to the smart cam problem, when you try to run the program the error say could not writ to C:\Users\Public\test.inf or something like that.
all what you have to do is go to your c drive and create a new folder call it (Users) then open users folder and create another folder and call it Public and that is it start your camera and it will work with no problem.
Hope this will help
Posted on Aug 24, 2008
Go to c:\program files and search for a folder that has LG software. It could be one large folder with the subsidiary programs (like camera) inside it, or it could be that the software is separate. In fact, although the manual cites that location/program, it could be an entirely unrelated third party program. So, when looking at your program files, determine that you know what each is to be certain which, if any, is to run your camera.
Once located, see if that is on the All Programs list, and if not, you can create a shortcut back to the list from the executable (.exe file) within the folder. It is probably there, but buried or mislocated, and it may just take some searching to find it. Please post back if you still have an issue, otherwise thanks for posting FixYa!
Posted on May 11, 2008
Hi my Laptop is E500. Only Windows XP is installed. When I run the LGSmartcam programme, it started to say something like 'No webcam is found'. I couldn't find webcam driver for XP for model E500 in http://www.lge.com/support/software.jsp (but there are drivers for Vista for different models. I don't know if they work with E500 or not). I downloaded the Vista driver for the webcam (5019kb) from
and installed it.
Now the webcam works.
I hope this solves your problem too
Posted on Nov 20, 2008
I figured it out if anyone is still interested. go to http://www.lge.com/ca_en/support/product/support-product-profile.jsp?customerModelCode=E300-A.CPP3A9&matchedModelCode=2300000105&searchEngineModelCode=E300-A.CPP3A9&initialTab=documents&targetPage=support-product-profile# that is lg's website and instill the driver for that notebook, it works.
Posted on Jan 04, 2010
I had exactly the same problem, also on the LGE500. After ages of stuffing around, I clicked "roll back driver" in device manager for the webcam, and this seemed to do the trick.
Posted on Jul 28, 2008
Sorry!!!! I didn't know a Thanks for Trying was a "poor" rating - it just seemed the most appropriate response from the responses presented to choose from. No, the problem isn't fixed but it's not your fault - your instructions were just above my comfort level when it comes to solving problems on my computer.
What happened was I kind of forgot about it (since the thing had started to work when I started using Skype and that's the ONLY reason I needed it). But I had saved the link to FixYa in my Favorites. Was cleaning up that list - said "oh yeah" and took another look at the site. I hadn't seen your May 17 response until then and in it, you will recall, YOU asked me to rate it. Sorry if I caused you any harm, truly no harm was intended. I'll vacate the site, don't want to cause problems.
Posted on Jul 16, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
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