Question about DISH Network 322 DTV Receiver

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I have a DISH 322 dual tuner receiver. I can't get past a (587?) message that it's looking for a telephone line and can't find one. The receiver is in an RV and I don't have ability to hook up a phone line to the receiver. How do I get past this message?

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This is not hard to fix at all, If you do have a phone line than connect a phone chord from the back of the receiver to a phone jack in the wall. If you dont than you have to unfortunately get on the phone and call customer service, tell them you dont have a phone line or the installer did not connect it if you do, and your going to tell them you need a phone bypass, that will be sent over the satellites and you will have to wait a couple minutes for the hit, after that you are going to have to do a system set up. System set up is in the menu, easyiest way is hit menu 6, 1 , 1. and do a check, that will take a few minutes, if that doesnt work keep pestering the customer service. If you do have a phone line and cant reach a jack the do have products that make a wireless signal, if you dont want to spend the 20 bucks then call up dish and the company will bring u one.
hope this helps

Posted on Sep 05, 2010

  • Kirstie Filosa Dec 22, 2010

    Hi there! My names Kirstie Filosa I work for DISH Network in the executive resolutions department and I ran across your post. I saw you're receiving an error-587, generally this is related to the activation of the receiver or an activation issue. If you haven't done so already, you would simply just need to call into DISH Network

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