Question about Samsung NV10 Digital Camera

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I have a digital camera samsung NV10 - i was just using it and then the lens got stuck and the camera turned off. I even tried removing the battery and memory card and putting them back in. I then tried to turn it on and nothing worked. Please find a solution for this, im going away in a couple of days on vacation and would like to take pictures

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Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful.

Regards
Andrea

Posted on Sep 04, 2010

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Hi! As a first course of action please remove the battery and press hold the power button for 10secs. while the battery is removed. Install the batter, turn it on and see how it goes.

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The lens piece that retracts when you turn off the camera and opens when your turn it on is not working. The Samsung NV10 will not open when turned on and makes a ding,ding sound and turns off. Any...


Hello

The problem is that the lens has become stuck in the barrel after dropping it. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful.

Regards
Andrea

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1 Answer

Nv10 camera lens stuck wont turn on


Hello

The problem is that the lens has become stuck in the barrel after dropping it. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful.

Regards
Andrea

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Not sure about the battery... that could be it and I haven't tried switching it out for a new one yet, but in the meantime I am getting around this problem my grabbing the lens with my fingers and "helping" come all the way out... just give it a little pull, a little encouragement and it will come all the way out... but the trick is that you have to do it right after you try to turn it on and before you get the beeps...

So if your lens is stuck out right now and the camera is powered off, then turn the camera on and then pull the lens out before you get the beeps... once you give it a little tug, the mechanics should take over and it will extend all the way... the LCD will come on and you'll be good to go...

Like I said, I'm having this problem too and my girlfriend suggested we change the battery... I guess that's possible, that the battery is not holding enough of a charge to push the lens all the way out... I'll investigate how much a new battery costs and then determine if I think its worth a try...

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The lens is jammed.
This is a result of damage to the gear in the motor asssembly.
The gear teeth have been broken off & as a result the gears that drive the opening& closing of the barrel dont mesh together resulting in the jam and your 4 beeps!!

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my camera started doing the same exact thing, did you ever get an answer?

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I too have this problem. I sold the broken one on ebay, and bought a second hand one and low behold - it TOO has a stuck lens.

unfortunately warrentey ran out months ago. How depressing.

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