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Copies are not clean since i have put in a new toner

I have a large photocoping machine i need for my daily work and when i have installed my new toner in the copies are not clean, how would i clean the imaging screen. maybe the toner has fallen while loading. thanks

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  • honestly May 14, 2008

    thanks i need to know where the mirros are located so that i can vaccum that area, the machine is a cannon gp225 copier, are the mirrors underneath the toner of somewhere else thanks

  • kamal verma May 11, 2010

    you have which model of photocopy machine? what type of toner you install in your cartiage? what type of copies you get now? copies are dirty from which side?????

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Clean small amouts of toner with a vacuum and canned air,
( small bursts), if on mirrors further service will be needed.

Posted on May 13, 2008

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I have a Xerox XC820. I am getting dark copies with residual images from previous copies. Toner appears to be adhering to the drum cartridge. Do I need a new drum cartridge?


I have a Xerox xc820. The drum kit needed to be replaced, which I did as well as put in a new toner cartridge. The pages are now coming out very dark. Prior to putting in the new drum kit and new toner cartridge, the machine ran fine. I have tried all I know how to do and to no avail. Have cleaned the "wire", all the parts I can get to and cleaned the plate. Any help would be appreciated.

Apr 21, 2012 | Xerox Office Equipment & Supplies

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The faxed copy has a big black line in the middle of the paper. A new toner and a new drum have been installed but the line is still there. Help! Ruth


Clean the scanner glass. This is the smaller piece of glass that is located just to the left of the large original glass. Or if you have an older or smaller model Brother the strip of glass is going to be located under/inside of the port where your documents are fed into the machine. This operation panel usualy just pops open and you can find the strip of glass inside. Just clean it with a bit of glass cleaner that has been sprayed on a soft cloth. Make a copy with the machine to test if the line is gone. If the copy mode comes out ok then your outgoing faxes will be ok. You can also make a copy before you start the cleaning process as the copy with the line on it can aid you in determining what area the glass needs to be cleaned.
Good Luck and Thank You for using Fixya.

May 11, 2011 | Brother Office Equipment & Supplies

1 Answer

Poor copy quality - smudgy copies - changed toner - still the same.


check your OPC drum life, if you have a poor quality with a new cartridge installed (light copy, dirty copy) the opc drum must be replaced, check you machine counter if you have reach 100k copies you need to replace the drum, if you are using a new OPC DRUM, you need to clean the machine, you have to call for service because there is many parts that muat removed to clean properly.

Dec 27, 2010 | Canon NP 7130 Black and White Copier

1 Answer

Just purchased a Zerox XC1255 Copier at an Auction. Replaced the toner cartridge because the light was on. The copies seem to have excessive toner in the background of the copies. I am wondering if I...


Could be a bad drum unit. Is the new toner cartridge a refilled? Remanufactured? or Brand New Xerox brand toner? If it is refilled or remanufactured I would run some copies and give it a chance to clear. Sometimes they end up with too much toner in the Developer mix and can be overtoned which causes a general background over the whole page. They should clear up as you run copies, say within 100 pages. Also try manually lightening the copy with the exposure control on the operation panel. If lightening the copy clears all of the background then you need to have the optics cleaned. There are 4 mirrors under the large original glass that need to be cleaned. If all this fails then you are looking at either drum unit or a defective or out of balance toner/developer cartridge.
Good Luck and Thank You for using Fixya.

Aug 18, 2010 | Xerox Office Equipment & Supplies

1 Answer

I have a Minolta Di181 black and white copier. It started printing lines all through the paper and was a little dark. I bought another copy machine because this one is old. It is a imagistics zc25 this...


Well, you put your self into a pickel. With the Di181 you most likly neede a new drum and cln blade & a good cleaning. Now with the Imagistics, you may have the same problem, but you put Minolta toner into a Imagistics. Thats like putting oil into water and wonder why they don't mix? Now you need to replace the drum & blade & developer & toner and vaccum out all the toner and start off with all new. Good Luck

Jul 28, 2010 | Panasonic DP-8020E Black and White Copier

1 Answer

Toner fixing massage


If you mean " toner mixing ", you should check the toner ( if the toner is hardened, replace toner) and toner unit, remove toner unit shake it ( verry well ). If you havve skills and good will, carefully dismantle the toner unit and vacume it, then put it back, put fresh toner and then after auto initialization when message "toner mixing" stops you can use it again.

If the copier was without toner for a long time yust let her do the toner mixing, eventually turn it off and on for better toner dosing.

Pls. rate

May 03, 2010 | Canon imageRUNNER 2000 Copier

1 Answer

We are getting black faxes and dark grey copies


I recommend to clean out an optics. Take apart a cartridge and well blow through, clean the rollers and contacts.

Jan 14, 2010 | Brother IntelliFAX 4100 Laser Fax

2 Answers

Spots on paper


There is limited information about this problem.
Whenever performing any servicing on the machine on your own, unplug the machine from the wall, First!
If there is competitive toner used in this machine, try using a different manufacture. Use the original manufacture that makes this machine first.
The entire toner has to be taken out and complete vacuumed. The developer housing needs to be completely free of any competitive toner.
Install the new original manufacture toner. Make sure it is from the manufacture themselves
The base of the machine inside needs to be clean because the toner will drop on the paper tray, this will cause paper jams. The toner drops and contaminates the feed rolls making them slip on the paper.
Extra care needs to be used when cleaning below the developer housing, especially by the Transfer corotron. If one breaks this wire, the entire corotron channel needs to be replaced.
This corotron assemble can cause different problems when it is not working. Light copies, faded copies with some images on the paper is an indication this transfer corotron is not working properly.

If the fuser assembly looks like it is in poor condition, the best thing would be to replace it. This fuser modual has stripper fingers that wear and will not take the paper off the heat roll properly. If the heat roll has a coating of toner on it, this toner will ride against the heat temperture thermister sensor. At this point, the temperature sensor is not working properly and can even shut down the machine due to poor heat sensing.

Do not try to clean this sensor.

A new fuser assembly would be the right choice.
The new assembly also has a number on top of it, either it is circled or just stamped. This needs to be entered into the machine for proper fuser operating temperature.

For better servicing have a trained service representative service the machine by the original manufacture.
This is a good machine if it has been good to you in the past.
Pay the price and be safe.
Good luck.

Aug 13, 2009 | Office Equipment & Supplies

1 Answer

Minolta copier 1030, changed toner makes no copies


take the toner bottle out. turn off the machine then turn it on with the bottle out. once the machine, ask for toner install the bottle.

Jun 18, 2009 | Konica Minolta Office Equipment & Supplies

1 Answer

I used the wrong toner in my aficia 200. I bought


When you say you cleaned the toner "entirely out", does that mean you removed the drum (photoconductor unit) also, and cleaned it out until there was no powder left inside? I bet you did....here's what you've done now, you see, the toner in that machine is what is known as "dual component" vs. "mono component" in many other machines. What this means is that the toner is 'carried' by another product called "developer" in that machine. Guess where the developer is contained?.....inside the drum unit. You have cleaned all the developer out, and so there is no carrier for the toner. Now you'll need to replace the entire photoconductor unit, because you can't get the developer alone -and "yes" like toner they are all different. It's turning into a costly experiment. Bye the way. The toner for that machine is cheap - maybe $50 a bottle for the OEM (depends where you are)?, and generic versions tend not to work well in Ricoh. It lasts for about 8000 pages - that's cheap copying if you do the math - but not now.

Jun 15, 2009 | Ricoh Office Equipment & Supplies

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