Question about Dell XPS M1330 Notebook
Sounds like a simply corrupt OS issue, but I might be wrong.
1) Pull the battery, and unplug the laptop.
2) Pull the Hard Drive out and back up any personal data (you're going to restore the laptop to the factory settings, unless you already wiped the HPA partition -don't know what that is? It's probably still there, so continue on with the next steps)...Best solution for backing up data is plug the laptop hard drive into an external hard drive enclosure and then plug it into a 2nd machine with enough room for your personal data to copy off the hard drive).
3) Hold down the power button 30 seconds, then hold down the "ctrl" and "f10" another 30 seconds (this resets anything funky usually in the bios)
4) Plug in the battery and power.
5) TRY to boot the laptop and IMMEDIATELY begin tapping the "f11" screen. If you don't have a memory problem (bad RAM) then you SHOULD get a restore menu. Follow the guides, and restore the laptop to the original as-shipped (usually) setup. BE WARNED, if you didn't back up your personal data and programs, and you do NOT have any kind of custom image in the HPA or separate partition that existed BEFORE the factory image or custom image was made, this restore process will make your personal files impossible to recover (even forensic people would have a hard time getting them back)!!!!
so back up your data by pulling the HD out and then try the above.
an alternate solution is also to download to another computer a linux live CD, burn it and then boot the laptop (you can boot it from the CD while the HD is out and copying data to your backup). No problems booting from the Live CD? Great! It's an OS problem, and the restoring to factory settings from the Dell image should fix everything.
If you want to try the Live CD, check out Ubuntu 9 or 10 or CrunchBang Linux 9. Also DSL (Damn Small Linux) and Puppy linux can run froma CD (or USB stick).
Post results here.
Posted on Sep 04, 2010
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Posted on Jan 02, 2017
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