Question about Western Digital My Book Home Edition 500 GB USB Hard Drive

1 Answer

External Hard Drive No Longer Recognized

Hello,

Two months ago I bout a 500 gig Western Digital My Book Home Edition external hard drive. I had been using it successfully with my PowerBook G4 laptop until this morning. I had unplugged the hard drive from my laptop while I went to school on Friday (I'm a teacher), which I've done many times, but when I plugged the external hard drive back into the laptop this morning my laptop would not recognize the hard drive. I think that the external hard drive is getting power - it's making a whirring noise, like it does when it's working normally - but the light on the front of the external hard drive will not light up, and my laptop does not recognize it. I've tried the external hard drive with another computer and it also did not recognize it.

Any ideas? Thank you so much for any help!

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  • 5 more comments 
  • Anonymous May 13, 2008

    oh my gosh, i just had the exact same problem, hard drive is whirring, but the light wont light up and it isn't being recognized. its not good, because i have files on that hard drive that i need to access... :(

  • garyleslie44 Oct 26, 2008


    The WD 500 gig book worked well for about 1 year then one day poof, my computer won’t recognize my hard drive, but it does in the system manager it shows it’s there, but when I try to propagate the drive it doesn’t read it, it says no sectors?? I tried all the stuff, different ports, diff computer, bios, taking the disk apart and connecting it to the computer by direct cable but the computer won’t go past the boot verification and reboots. So I’m stumped? It must be the GD hard drive and the crappy components. Does anyone else have an answer? I’m thinking of finding a replacement for the control board or the usb control board and see if this will boot it up, but to find these components are hard, so maybe I will go by anew one just like it and replace both control boards and put the bad boards in the new one and return it..HEHEHAHA.

  • Anonymous May 02, 2009

    LOVED THIS!

  • amriheart May 11, 2010

    my external WD hard drive was installed, but does not show in my computer, eventhough i can see it in the device manager hard drive profile.

  • Anonymous Mar 12, 2014

    isn't recognized by pc or laptop

  • Anonymous Mar 16, 2014

    external hard drive light alternating between red and blue but computer doesn't recognize drive

  • Anonymous Mar 26, 2014

    The Dell doesn't recognize the HD.

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1 Answer

Hey im the same person who just posted above. i went to WD's website, and it said unplug the hard drive from the computer, and unplug it from the power source. then plug it into the power outlet, wait for it to spin up, then plug it in via USB/Firewire, whatever. it worked for me, so hopefully it will work for you.

Posted on May 13, 2008

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