Question about HP Photosmart C5280 Printer

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Paper Jam I have an HP All-in-One C5280. The printer works great but every time I print It says paper jam, but there is not a paper jam. If I hit OK without doing annything else it will start printing. This doesnt stop me from printing but it is very annoying. Have you heard of this problem before?

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Well i tried everything and i think i found the solution. I have the same problem when i spotted something when i was reading the manual. I am sure that you have the printer connected to a extention that takes 1 wall outlet and gives you more. This leads to the paper jam problem because the printer takes less power from the one needed and shows error so if you put the cable to a direct wall outlet voila the problem is solved enjoy!!!!!

I hope this helps you it helped me :P

Posted on Jul 07, 2008

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Just check the rollers for debris or any tiny piece of paper. Sometimes using refilled cartridges also can cause this error. Should that not work, you could try a hard reset: unplug printer from pc and mains. wait about 10-15 minutes and while holding down the power button, connect to mains and tho pc. Hopefully that should work.

Posted on May 11, 2008

  • Swilin Sampson
    Swilin Sampson May 31, 2008

    Hello,





    This thread has gone 14 days or more without a response.
    Please close the thread with a “FixYa” or “Helpful” rating.





    Or post back with latest developments, what steps you took,
    etc. and I will assist you further as best I can.





    Thank you.


    IrishDruid




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1 Answer

Paper jamed


Hi

Thanks for using FixYa. Perform the steps below in order to solve this incidence:
  1. Disconnect the power cord or power supply adaptor from the rear of the HP All-in-One product.
  2. Remove the paper pack remaining in the input tray.
WARNING - Do not try to remove the jammed paper sheet yet. Trying to clear a paper jam from the front of the device can damage the print mechanism. Always clear paper jams through the rear access door.
  1. Open the rear access door or the two-sided printing accessory.
  2. Gently pull the jammed paper sheet out of the rollers.
  3. If the paper tore when it was being removed from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the device. If not all the pieces of paper are removed from the device, paper jams are likely to occur again later.
  4. Replace the rear access door or the two-sided printing accessory.
  5. Restart the printer to continue the current job.
Please seee this link for more details--

HP Photosmart C5280 Paper jam error

Please do rate the solution and revert for further assistance.

Thanks
Rylee

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