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Re: Touch Screen not responding
KIng LeO>> Try re-calibrating the screen, settings>screen> then select "Align Screen". If after you do that, it still doesn't work, try a factory reset.
neldie>> Do a factory reset. Use a program like PIM Backup (http://www.pocketpcfreewares.com/en/index.php?soft=1806) Save the backup to your memory card, or back it up and copy it to your computer, the do the Factory Reset. You can then reinstall PIM Backup after the reset and use it to restore most of the stuff on your phone (contacts, call logs, text messages, etc.)
Factory Reset instructions:
•Hold down both soft keys (both above the send and end key's) and use
the stylus to push the reset button in between the volume key and micro
sd slot. Then the screen will turn on and tell you something to the
extent of press "Send" to perform a factory reset. Hit send, and your
good to go.
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Hi How yo perform the hard reset? the rear button is just a soft reset. Well, you can open it removing the 6 gray ruber cap covering the bolts in the back cover. Under those caps you ll find 6 star bolt heads covered with a white seals, remove the seal, unscrew the bolts an open the phone inserting in the line your thumb nail or similar tool. you ll find the battery attached with 3 wires. this connect and reconect it.
Does it respond to keyboard entry? If not, check to see if the "lock" icon on the screen is in the locked position. It's real easy to accidentially lock the device. If it is, just click on the lock and confirm that you want to unlock.
The next few can be a problem if the screen is not responding, so you'll need to figure out the keyboard equivalent:
You may also want to check the system settings. I believe there is a setting that will enable you to "turn off" the touch screen function.
Finally, try a touchscreen alignment in the system settings.
Touch scre4ens are actually two screens, the visual surface and the touch surface. On can be damaged and the other function normally. Unless it is a driver issue, I'd say the touch screen is probably dead.
A friend had a similar problem, with the touchscreen not responding at all. I read somewhere on the internet that if you press the four corners of the screen very hard with your thumbs it may come back. I tried it...and it worked!
I tried everything, even heating my Palm as described here.
The only thing that really worked for me was pressing the "up" button while pressing the "Reset" button (hard reset). Luckily, I had all of my files backed up. The hard reset truly worked. Good luck to all!