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We purchased a GE WBVH5100HWW front load washer in December 2005. Recently the boot had to be repaired. Now the machine is pausing when it gets to the rinse and spin or drain cycles. It sounds like its trying to drain but just stays that way. The door doesn't stay locked either. We have to unplug it to stop.

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There are two common reasons a washing machine cannot advance to the rinse and spin cycle. First is a clogged drain hose or a faulty,in short draining problem. The water is drained first before the machine spins, therefore no drain means no spin. Check to make sure the drain hose is not clogged/kinked, the pump filter is clear, and the pump is working. Verify drain functions by setting the machine drain only.

The second reason and likely to be the problem in your case is a faulty door lock mechanism. It is a safety feature of the machine not to advance to a spin cycle if the door is not locked. The door of your machine doesn't lock so this is clearly to be the problem. Check wire harness connections both at the door lock mechanism and the control. Make sure the wire harness is intact and fully inserted to both. Replace the door lock and switch assembly (part number WH10X10006) if the there's no issue found with the harness and the connections. You should also check the door plunger and me sure it is intact.

The problem is definitely the door lock and switch assembly as the code signifies. Replace the door lock and switch assembly (part #131763202) to address the problem.

Disconnect power to the machine. Open the washer door then look for the retaining hoop securing the door seal around the lip of the door opening. Stretch the retainer spring of the door seal retaining hoop then remove it.
We purchased a GE WBVH5100HWW - 35b73ce.jpg

Carefully peel off part of the door seal from the lip of the door opening near the door lock and switch assembly. Remove enough of the door seal to gain access to the door lock and switch assembly.
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Remove the screws securing the door lock and switch assembly to the front panel. Once the screws are removed, lift the door lock and switch assembly then pull it away from the front panel.


Take the door lock and switch assembly out of the machine. Disconnect the electrical connections then transfer it to the new doWe purchased a GE WBVH5100HWW - 1a968ea.jpg switch assembly.
1a968ea.jpg

Put the new door lock and switch assembly back into position in the front panel and secure it with the securing screws.

Properly put the eased part of the door seal back over the lip of the door opening then secure it with the retaining hoop.

Feel free to update us about the development of the repair. Please make sure to accept the solution that helped you the most. Failure to do so will automatically give credit the first solution no matter how inappropriate or not helpful it is.
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Posted on Sep 04, 2010

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We purchased a GE front load washer in December 2007. Recently the boot had to be repaired. Now the machine is pausing when it gets to the rinse and spin or drain cycles. The pause light starts to flash. ...


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