Question about Microwave Ovens
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Posted on Jan 02, 2017
Remove the grill, should be screws on the top of the unit. There should be one screw behind the grill at the top of the control panel. Remove it and pop the control panel up to remove it. Make sure the mw is unplugged first. Then you can remove the board.
Posted on Oct 05, 2007
Clean the inside top of the microwave. There is food stuck to the top and is killing your microwave cook time. I had this same problem and was fixed $125.00 Later. Good luck
Posted on Jan 04, 2008
GE Microwave ovens, and Microwave Ovens produced by GE but released under different brand names, have had several power problems for the past 20 years. Because it is so easy to sell parts and charge outrageous rates for repair GE never corrected the problems. They just continued it in the next model. They found that you would most likely purchase a new unit rather than paying $75. for a service charge, and $150. for labor plus parts (if out of warranty period).
Most failures were cold solder connections on the power relay board. These would come completely dis-connected after arcing and burning away the solder. Could be 1 month, could be years, but they knew it would happen. This power relay board feeds 120volts to the LV (low voltage) side of the HV (high voltage) Transformer. No High Voltage,,No cook. Everything seems to run normal, but if you listen carefully you will not hear the low tone from the HV Transformer. Over my thirty years in the business I have re-soldered rather than replace so many I couldn't count.
Next to that, a defective Magnetron.
Posted on Jan 25, 2008
If some pads on the keypad are not working, then you have a failed keypad.
If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.
You can usually find helpful exploded view diagrams and order parts by entering your full model number here.
There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.
If you would like to have us do this for you, we do that for $39.95 plus part costs.
On this model, the cover will have to come off to replace the light bulb. If it's mounted in the wall, it will have to come down.
The installation instructions are nice to have in this case. You can download GE owner's manuals and installation instructions here.
I have attached a drawing to show where the bulb is on this model. It is located on the right side of the oven next to the wall of the cooking cavity.
The bulbs are available in local grocery stores, hardware stores, and stores like Wal-Mart and Lowe's.
Please feel free to contact me directly if you need more help.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
William E. Miller
Posted on Sep 27, 2008
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