Question about HP Computers & Internet

1 Answer

Lagging laptop - Geek squad scan shows no virus, clean it regularly with CCCleaner, Glary, and AML. 3 years old. Not moved much, on a cooler fan.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 19 Answers

1) Check how much free space is left on the hard drive (since you didn't specify which OS, look up on google to find out how to do this). If you have less than, say, 10+%, then either find and delete big files (I like "Spacemonger 1.4" -freeware) and clean your temp folders and then defragment the hard drive.
2) If your system is a windows-based one, you could already be compromised and no scan will find the virus or malignant files- I regularly use a backup (I use Norton Ghost 11.5+ for Windows XP machines- but you'll need a different solution if you're on Vista or Windows 7). If you don't have a back up image somewhere, you can either
A) reinstall your OS and apps, get it all set up OFF LINE (meaning don't connect to the internet until it's set up, and you have your basic anti-virus and firewall installed- I recommend Avast 2010 free or Avira personal, combined with Comodo Free Firewall, for windows systems)...
OR
B) DL and burn to a CD something like Ubuntu 10 or CrunchBang 9 (they're linux OS's, run from a CD). From there you can immediately find out if your system issues are HARDWARE based (meaning no more hard drive space left, or failing HD, or too little RAM) or SOFTWARE based.
Hiren's BootCD also has some nifty tools, but you'll have to dig around to find it.

I do recommend trying the linux solutions (2B) as that will often tell you a lot about your system and problems- and you can usually get on line, with most laptops. Not sure which version to get? Try Ubuntu 10, and find the version that matches your machine- AMD64 or older Pentium system or newer Pentiums. Not sure, get the 32 bit older version- it will usually run on most machines.

Note: If your PC does NOT fine (laptop or desktop doesn't matter) after booting to a Linux LIVE CD (such as Ubuntu or CrunchBang), and is still slow or sluggish, you're probably low on ram. If it runs FINE with a live CD, you can hunt deeper for the problem by running a S.M.A.R.T. check on the hard drive (that will often take an hour or more; Hiren's BootCD has them, as well as you can get tools to check this either via usb/floppy or burning the tools to a CD and booting the machine that way).

I'd say 75% or more of the cases, the hard drive is almost full and needs to be cleaned and defragged. If that doesn't help, do a SMART test on it: a failing hard drive will often slow a system down to a crawl WITHOUT any other systems!

Post your OS to get more detailed, more clear and less lengthy advice!

Posted on Sep 04, 2010

Testimonial: "My OS is Vista, 32 bit. 64% of my memory is available, clean and defrag monthly."

  • LaptopWizard
    LaptopWizard Sep 05, 2010

    If you have no other issues than slowness, it's Vista itself.
    I'll post some things you can do at the end of this, to speed it up...

    If you don't want to downgrade to XP (a painful and often lengthy process without a 2nd computer to copy data to, especially if you have everything set up already and use many programs in Vista) and you NEED a windows-based OS to run your programs (vs internet and music and graphics and such, which free OS's like Ubuntu are wonderful for, and rock solid!) then you might be stuck with a slower machine.

    A few tricks you can do to speed up vista is to turn off all the fancy graphics settings -these alone can "lag" a system, even with a fast hard drive and a ton of RAM and a beefy processor. Why? Because many laptops use "Integrated Graphics Processors" (IGP) which are built INTO the motherboard and share system RAM. These graphics solutions can NOT be upgraded (some laptops have separate GPU's -graphic processing units) and usually are only adequate for office work and perhaps DVD watching or photo editing.

    OK if you're set on KEEPING vista, then first thing to do is make sure you have all the latest service packs and updates, THEN TURN OFF automatic updates. You won't need them, and can check weekly or monthly once you update to the latest. Then...

    1) Turn OFF "disk indexing" (a service for huge data-base and file finding). If you don't search for files many times and hour, this should be instant help... click Start, type "services" and hit enter; find and double click on "Windows Search". In the 'Startup type' drop-down menu, select "disabled" then click ok. Restart.
    2) Turn OFF the sidebar and Aero, these both are HUGE resource hungry hogs. Sidebar off = right click anywhere on the sidebar and select "close sidebar". Uncheck "Start sidebar when Windows starts" and then click OK. Aero disabled = Right click the windows desktop (anywhere open space) and select Personalize - Windows Color and Appearance. In the "Windows Color and Appearance" dialog box, click "Open classic appearance properties for more color options" (if you don't see this, Aero is already turned off). Then select "Windows Vista Basic" and click OK. Done!
    I also like to turn off Windows Error Reporting Service- this is something only for programmers AT microsoft, and they get some 20 million notices a day -they won't miss hearing about any errors from you. Open the "Services" window by clicking Start, typing "services" hitting enter then finding and clicking "Windows Error Reporting Service" (scroll down). In the "Startup type" drop down menu (under a column over) select "Disabled", then exit out by OK.

    Restart.
    Post results

  • LaptopWizard
    LaptopWizard Sep 05, 2010

    If you have no other issues than slowness, it's Vista itself.
    I'll post some things you can do at the end of this, to speed it up...

    If you don't want to downgrade to XP (a painful and often lengthy process without a 2nd computer to copy data to, especially if you have everything set up already and use many programs in Vista) and you NEED a windows-based OS to run your programs (vs internet and music and graphics and such, which free OS's like Ubuntu are wonderful for, and rock solid!) then you might be stuck with a slower machine.

    A few tricks you can do to speed up vista is to turn off all the fancy graphics settings -these alone can "lag" a system, even with a fast hard drive and a ton of RAM and a beefy processor. Why? Because many laptops use "Integrated Graphics Processors" (IGP) which are built INTO the motherboard and share system RAM. These graphics solutions can NOT be upgraded (some laptops have separate GPU's -graphic processing units) and usually are only adequate for office work and perhaps DVD watching or photo editing.

    OK if you're set on KEEPING vista, then first thing to do is make sure you have all the latest service packs and updates, THEN TURN OFF automatic updates. You won't need them, and can check weekly or monthly once you update to the latest. Then...

    1) Turn OFF "disk indexing" (a service for huge data-base and file finding). If you don't search for files many times and hour, this should be instant help... click Start, type "services" and hit enter; find and double click on "Windows Search". In the 'Startup type' drop-down menu, select "disabled" then click ok. Restart.
    2) Turn OFF the sidebar and Aero, these both are HUGE resource hungry hogs. Sidebar off = right click anywhere on the sidebar and select "close sidebar". Uncheck "Start sidebar when Windows starts" and then click OK. Aero disabled = Right click the windows desktop (anywhere open space) and select Personalize - Windows Color and Appearance. In the "Windows Color and Appearance" dialog box, click "Open classic appearance properties for more color options" (if you don't see this, Aero is already turned off). Then select "Windows Vista Basic" and click OK. Done!
    I also like to turn off Windows Error Reporting Service- this is something only for programmers AT microsoft, and they get some 20 million notices a day -they won't miss hearing about any errors from you. Open the "Services" window by clicking Start, typing "services" hitting enter then finding and clicking "Windows Error Reporting Service" (scroll down). In the "Startup type" drop down menu (under a column over) select "Disabled", then exit out by OK.

    Restart.
    Post results

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hello, i seemed to off downloaded a trojan or some other virus that is now not letting me see my desktop or do anything. heres what happens: when i start my laptop, i get to the login screen, and login in...


p { margin-bottom: 0.08in; }

As your PC is affected with virus download and run the following software's which are free and secured to keep your system virus free.

1)Start your PC in safe mode with networking(press f8 at start up) and download malawarebytes and scan your PC to check for any malicious files on your PC.

2) CCcleaner.......download cccleaner from "http://download.cnet.com" to run cleaner and fix the registry issues.

3)Super-Antispyware.....download Super-Antispyware from "http://download.cnet.com" and scan your PC to chek for any additional hidden viruses.

4)Also keep updating the Anti-Virus on your PC regularly for preventing your PC from getting affected with viruses.


p { margin-bottom: 0.08in; }

In case if you face any problem following the above troubleshooting steps we recommend you to visit our website "www.Ijinni.com ".

Garner,

IJINNI Technical Expert.

Jun 02, 2011 | Computers & Internet

3 Answers

Fan runs continuously.geek squad checked it out and said it had 133 viruses .they cleaned it up. we have since cancelled webroot and installed norton.fan still runs continuously and occasionally...


First of all try to clean the fan, it might have dust on it which as a result heating up the cpu. overheating is the main reason which is why sometime typed characters are not visible. Download a utility called Speedfan, this could control fan speed. GOOD LUCK

Feb 16, 2011 | HP Computers & Internet

2 Answers

My dell studio 1555 is very slow to even turn on. I dont really know anything about computers, I took it to geek squad for the free analysis & they said it wasn't anything obvious... could be mother...


Please let us know what errors you have by reposting each individual one when they occur. Don't pay Geek Squad, they just come up with something to change like a motherboard and such when it makes no sense to do so at all.

Oct 16, 2010 | Dell Studio 15 Notebook

1 Answer

My HP pavillion is only 1 year old. It is now only operable in safe mode. There may be a virus but AVG can't destroy. Or CPU may be faulty. Cannot access internet or speakers. Geek Squad could not...


Try to use other computer and download avast home edition from HERE. When you downloaded it, copy it to your laptop and install though you are in safe mode. After you install avast, you schedule a boot scan so that it will detect and remove viruses during boot time. Here is a screen shot:

42a2344.jpg

Feb 11, 2010 | HP Pavilion dv5-1125nr Notebook

2 Answers

Screen freezes while playing games online


laptop is not design for game. especially the big games, and need of big VGA resolution.. but you can use for games not aff the time.. maybe someday your laptop not moving..

okay.. try reformat you pc to make new program all maybe there are a lot hiden virus you did not know about that even you have anti virus you system..

and also try upgrade the RAM..

Good luck

thanks

Jun 01, 2009 | Acer Aspire 5920-6727 Notebook

1 Answer

Viruses


The best way would be to download AVG v8.x Free Edition AND Avast Home Edition on your PC. Both are available from download.com FREE of charge.

Disconnect from the Internet -- remove the cable, if you have DSL, etc. Install both programs and have them run scans at starts (one at a time). Then, reboot and run another scan with AVG. If it doesn't find any more viruses, then update both AVG and Avast -- and run a third scan with both programs.

By that time, the PC should be virus free. If not, let me know and we'll get more in depth.

I hope this helps. If it does, please rate the solution offered. My goal is always FixYa or Helpful, never TFT or IA. Regards,
Char1ieJ

Nov 24, 2008 | Acer Aspire 5600 Series 5630-6951 Laptop

2 Answers

HELP


If warranty, no body better then Apple. I've heard of good and bad stories from Geek Squad, so I guess it depends what you need.

Apr 24, 2008 | Apple MacBook Pro Notebook

2 Answers

Toshiba Satillite A105


Send it back to geek squad and have them correct the issue.

Feb 08, 2008 | Toshiba Satellite A105-S4004 Notebook

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

177 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18390 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Tony

Level 3 Expert

2600 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...