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I have a Rinnai 2520 tankless water heater. The heater resets after 1 to 2 showers back to the default temperature setting. It acts like it does when there is a power outage. I have checked the wiring and there are no loose connections. I have replaced the controller and it still does the same thing. I'm thinking I may have to look for a new board. Any suggestions?

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6 Suggested Answers

6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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Therinnaiguy
  • 1420 Answers

SOURCE: rinnai tankless water heater keeps beeping and showing LC

Time to flush it. LC indicates lime scale build-up.

Posted on Nov 28, 2008

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  • 1 Answer

SOURCE: Rinnai R53 Natural Gas Tankless Water Heaters

It sounds like the Rinnai units are working correctly but you've got some plumbing problems.  Any tankless heater has a minimum water flow required to keep the burners going.  If the burners were going with very little water flowing through them to carry the heat away, the heat exchanger could overheat and fail.  The solution is generally to the electronic controls to set the desired temperature and then just use hot water.  Once you start mixing cold water in, you actually reduce the flow of hot water and the burners turn off.  If you are right near the cut off point, the burners will cycle on and off resulting in those very annoying hot-cold-hot-cold showers.  
The fact that you've got those very loud noises indicates some other sort of plumbing problem.  Hooking up two tankless units in series is much more complicated. In heavy draw situations, the second unit is asked to finish heating the water up to temperature when the first unit couldn't quite get it there. Now you're putting hot water into a heater and heating it more.  You have a lot more issues with fluctuating temperatures and pressures within the pipes which could conceivable cause these horrible noises.  Everything's got to be set up right to for things to function properly and it's easy to get something wrong.
From your description, it sounds like a better solution would have been to mount the two heaters in different places. e.g. One in the basement to serve basement and first floor faucets.  The other on the second or third floor to serve those two floors.  Since these units are direct vent (don't use inside air), they can even be mounted in a closed closet as long as the vent can get to the outside.  With this setup you avoid the complexities of a series installation and you also have a much shorter wait time (and therefore less waste) for the fixtures on the upper floors. 

Posted on Jan 22, 2009

  • 152 Answers

SOURCE: No hot water

The code # 11 is a code that warns of "no ignition" and the causes of this error code are too many to list. I would suggest that a qualified tech. perform a diagnostic test and repair.

This is not a task for the "do it yourselfer"

Posted on Mar 25, 2009

gary1121
  • 332 Answers

SOURCE: reset button for tankless water heater

you need to unplug the unit, wait for 30 seconds reset the temp to the lowest temp, then try it, if this does not work it might have done something to the circuit board, are you on a gfi out let it needs to be there is water and ele, and should be on the gfi with a reset on it,,

Posted on Jun 01, 2009

  • 11 Answers

SOURCE: takes too long for hot water.

You need a recirculating line. You will have to hire a plumber to run a water line from the farthest fixture or to the fixture you are concerned about on the hot side and return it back to the water heater. this will cause hot water to constantly run throught the hot water line (via the recirculating line) and when you want to draw water from the fixture, you will already have hot water right at the line.
I know this works with standard tank water heaters, but it is a lil trickier with rinnai units(but very possible) if your plumber pleads the 5th and tries to sell you another unit call the Rinnai manufacturerand ask them how.

Posted on Jun 20, 2009

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In temperature screen at 49 degrees to back to front t's appear and boiler stops


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Dec 25, 2015 | Water Heaters

1 Answer

I have a Rinnai Tankless Water Heater that will turn to cold water 10-15 minutes into a shower. The explanation has been that the water pressure on the hot water has to be so many Gallons per minute, but...


Bad PC board.
Bad sensor.
Don't buy a tankless because the problems can be endless.

Before blaming the tankless however.
Perform the yearly required maintenance on burner
Delime the unit.
http://waterheatertimer.org/pdf/Bosch_Descaling-heat-exchanger.pdf

Remove and clean aerators, replace low-flow shower heads with large water-wasting shower heads.

IMPORTANT check all your single-handle faucets for crossover.
Water getting cool after 15 minutes could be bad cartridge on another faucet.
http://waterheatertimer.org/Crossover.html
http://waterheatertimer.org/pdf/No-Error-Code.pdf

Oct 24, 2012 | Rinnai Webstone The isolator EXP tankless...

2 Answers

I have a Marey LPG tankless heater. The water temperature fluctuates. At my kitchen sink - warm water. In my bathroom shower lukewarm water. At my outdoor shower - nice hot water. How may I fix this...


Ok i intall tankless water heaters and sell them and repair them . The trouble your are hving is more than likely ,the mixing valve on your shower has a ajustment on it to prevent you from burning your self . that is the number one reason in showers when water never get to temp . What it is doing is addng cold water to your shower for you bummer . Take handle off and adjust water temp to your hottest setting . Some times you have to remove the low flow washer in shower head to get the right flow . also every time you start up your hot water it shouldbe set all the way ot other wise withe the battery 2 D models the unit will not sence flow and shut off the unit ,with some units it is a fine balancing act to get them adjusted right. If your buying a tankless water heater always buy a blower type unit that has a computer that runs it . You will be happy . If the Battery operated unit is for a cottage or a smallcabin then your just going to have to fix the pumbing to make it work right many of the safety features of the newer showers are not made to work well with tankless water heaters .
4_5_2012_1_19_13_am.jpg

Apr 16, 2011 | RTO Lp Gas Tankless Water Heater By Marey

1 Answer

When in the shower, the heat fluctuates from hot to lukewarm over a 10 second cycle. The water will not stay at a constant temperature.


this is usually a problem with all tankless water heaters.
the solution is to install a small buffer tank (5 or 10 gallon electric water heater) after the Rinnai. this will give the water something to mix in. it will solve your problem.

did you make sure to use a 3/4" gas line to the unit. not just 3/4" at the unit itself. sometimes when there is not enough gas, the unit will act funny and cycle from hot to warm or even cold. Make sure you check the gas line size, its very important.

Aug 10, 2010 | Rinnai Water Heaters

1 Answer

Our Rinnai tankless water heater is producing water as hot as pre


Power outage will reset Rinnai unit to that temperature. Read manual for more info.

Nov 28, 2009 | Rinnai Water Heaters

1 Answer

Our rinnai tankless water heater is a year old and we have just started noticing temperature fluctuations when in the shower; any ideas.


Possible flow switch problem, debris in the filter, bypass valve issue or water sensor. These are pretty complicated little units so I suggest calling your contractor. The unit may still be under warranty!

Nov 11, 2009 | Rinnai Toyostove Direct Vent Heater:...

1 Answer

Fluctuating temperatures


Sounds like there is not enough flow in order to keep the burner in the heater firing continuously

Jul 09, 2009 | Rinnai Webstone The isolator EXP tankless...

2 Answers

Runs out of hot water


I wonder if you have this problem below caused by a drop in water pressure from someone flushing a toilet or a washing machine. I would call the company to remedy this issue.

17. What is a cold water sandwich effect? The term “cold water sandwich effect” is a term that is used to describe the introduction of cold water into the hot water supply line during frequent on/off operation of an instantaneous water heater. The cold water sandwich effect, when present, appears as a momentary drop in hot water temperature as it is discharged from a hot water supply outlet (i.e. shower, tub, or faucet). This phenomenon is present in the operation of all instantaneous, tankless style, water heaters, but is minimized with the high tech design of Rinnai water heaters.
The technology built into the Rinnai water heaters is designed to minimize the cold water sandwich effect. Rinnai water heaters are microprocessor controlled and when water flow through them ceases, they remain in a “ready to fire state” for approximately 1 minute. If water flow through a Rinnai water heater begins within the first minute following water flow stoppage, the water heater will fire back up within 1 to 2 seconds. This minimizes the cold water sandwich effect that would otherwise be experienced with a low tech tankless water heater. It should be noted that the cold water sandwich effect cannot be removed completely from tankless style water heaters. The safety standards developed to insure the safe operation of water heaters require a delay in the ignition sequence of all gas water heaters.
While the cold water sandwich effect cannot be completely eliminated from standard plumbing systems, it can be eliminated from plumbing systems that have a supply and return hot water circulating system. Rinnai has developed 2 methods to eliminate the cold water sandwich effect in residential hot water circulating systems.
The first (and preferred) method to remove the cold water sandwich from circulating systems utilizes a small electric tank water heater (powered up) that is used with a dual purpose. The small water heater acts as a mixing tank to eliminate the cold water sandwich effect from the Rinnai water heater and it uses its electric heating element to offset the heat losses from the hot water circulating system.
The second method to remove the cold water sandwich from circulating systems utilizes a small 2 to 6 gallon storage tank installed on the hot water outlet of the Rinnai water heater. This tank acts as a mixing tank to blend the cold water sandwich with hot water and eliminating its effect at fixtures.

Mar 11, 2009 | Rinnai Water Heaters

2 Answers

Rinnai Tankless Water Heater


Question, is there any other equipment that uses propane? You indicate that the problem started after a delivery of propane after running out. If so, I suspect a blockage in either the gas train or the rinnai itself. If tou have the temperature control that regulates the water temperature, you can recall error codes to pinpoint the issue. They are optional equipment so if you can wire one in or ask your propane gas supplier if their service department has one, it will aide in the diagnosis.

Nov 22, 2007 | Heating & Cooling

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