Question about HP LaserJet P2015 Printer
If it said that it is off line ...than the issue is on the connection ...and cause it says is on line I assume that it is connected to the network and accessed by the network ...(router probably ??)
so ..check the connection of the printer to the router ..and also if it is connected in the right way .than go to the printer and faxes in the start ..and run the add a printer task ...it will help you find it in the network ..
If it is not on a network ..reset it ..cause it sure thinks it is on a network if it says that it is off line ...so reset it to factory setting (it should be in the manual the exact procedure I'll look for it anyway ) ..and after that reinstall the drivers by connecting it directly by the cable ..and se if it works ..
If it is on a network ..than the Lan card may be gone ..and cause the malfunction ..
this is how to reset it ..
A cold reset also resets all the HP Jetdirect settings as well as the printer settings so it will reset the ip address if you have a network card installed.
Use the following procedure to perform a cold reset.
1. Turn off the printer.
2. Press and hold the Go button.
3. Turn the printer on, and continue to hold the Go button for at least 5 seconds, but not longer
than 15 seconds. During this process, the Attention LED turns on.
4. Release the Go button.
If both the Attention and the Ready LEDs turn on before you release the Go
button, you must start the procedure again with step 1.
Posted on Sep 04, 2010
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Posted on Jan 02, 2017
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