Question about Maytag Neptune MAH5500B Front Load Washer
The door lock switch is not working,either its got short or the door is not properly locked.Are you able to open the door?or its door locked and cannot open?If you are able to open the door then try to hear the click when door locks.If its not clicking the door is not getting locked.Apply bit pressure and close the door and check.Also if the door lock light goes off this indicates that door is not closing,and the machine will not perform this the door is locked,detected by the machine/.So the door lock latch/switch has to be checked.If faulty then door lock assembly has to be replaced.remove wax motor which spins and closes the door and the micro-switches.Wiggle the door lock and its internal connections a bit and see of that helps before replacing the assembly.
But if if if the Door Switch, Door Locked Light Switch, and the Door Lock Spin Enable Switch checked ok with an ohmmeter by disconnecting the wires to them and measuring across them.Then the faulty part is R11 resistor.This resistor is very weak part and can blow due to power surge if the door assembly parts checked ok.The R11 resistor is located on control board of the unit:--
To see how it looks and where it is located click this link directly:--
Also check the fuse for motor,
Check the fuse on the motor control board which is located underneath the washer you will have to open the door and take the four screws off and pop off the front then you will see the motor contol board on the lower right you will see a fuse it is soldered in and see if it is fried if it is then you will need the new motor control board kit which will get you the board and the motor.
This are the possibilities and has to be checked,to confirm the problem. You can get required parts from www.repairclinic.com
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Posted on Sep 04, 2010
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Posted on Jan 02, 2017
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