Question about Xact Communication XTR1 SIRIUS Radio Receiver

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No antenna detected

Hi,
We live in Winston Salem NC. We have had serious for over three years. About two months ago, it started going bad. We replaced our receiver, replaced the docking station, replaced the small indoor antenna with an outdoor antenna that my husband posted high on our outdoor deck with no blockage from the house or trees and facing in the appropriate direction.

Worked fine for about a month. Yesterday we were treated to "no antenna detected" again. Is the satellite out? What's going on? Any idea?
Hope you can help us,
Donna L

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Where Can I purchase a new XTR1 satellite radio?

Posted on Aug 22, 2008

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More than likely, it is the antenna. Sad to say, but the Sirius antennas go bad very easily. Make sure there is no undue pressure on the antenna wire itself, as that can aide to premature failure. Bad antennas are the number one reason for the unit to read 'antenna not detected.' I have seen plenty of the antennas go bad and they were not misused one bit. If you contact Sirius, they're usually pretty good at understanding the misfortune of losing your paid service. Sometimes they'll ship you out a new antenna.

Posted on May 11, 2008

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