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I installed Windows 7 (previously had VISTA) on my 32 bit VAIO, reinstalled my HP Officejet PRO L7580, installed new drivers from HP site, everything installs, but scanner won't save PDF to laptop, it just goes away. I did install the full version of the Windows 7 HP driver, not the short version. I even paid a computer company to try & fix this issue. He posted to a paid HP trouble shooting site & they told him to do all this stuff that didn't work either. Of course they told him that THIS will work. NOT. HP does not address any of this on their site other than to install full version. Thanks,

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Hi There,

It's the quiet little war between Windows and HP you're in the middle of. HP has updates that are specifically designed to alleviate this problem, but sometimes they don't show up automatically right away after the install. So, you need to go to the HP listing in your Start Menu in all programs and see if you can update from there first. Failing a link for that there, look to the HP Solution Center that would have loaded with the full version software.

Sometimes, also, and install may just not "take hold" properly. When this is the case, you need to uninstall completely and reinstall the printer.

1. Uninstall the printer from the Control Panel and restart the computer
2. This is very inportant. HP leaves temp files even after an uninstall that will defeat and corrupt a clean reinstall unless removed. So, after reboot, hold down the WIndows Logo key on the keyboard and press the R key. In the "run" window type %temp% and your temp files folder will appear. Select all items in the folder and hit the delete key. Allow Windows to leave the files it says are in use (skip them). Close the temp file window.
3. Reboot your computer with the printer NOT attached. Run the install software and only attach the printer when prompted. Complete the install.
4. Seek out and install any updates for HP and run WIndows update as well.

This exact order is what I use professionally, and it has not failed me yet.

Best Regards

Posted on Sep 04, 2010

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I have a HP Officejet Pro L7380 printer The Instalation CD has windows 2000, XP on it, I want to add printer to my other computer which has windows vista operating program is there a way to do this


Hi,

Here is the simple solution to your issue.

All you have to do is to visit HP web site and download the necessary driver for your pinter. So choose windows Vista (depends on your Operating system if 32 or 64 bit) then install it to your computer.

For Vista 32 bit operating system click on the link.
For Vista 64 bit operating system click on the link.

I hope this will help you resolve the issue.

thank you for choosing Fixya.

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HP Print Diagnostic Utility was created to help users troubleshoot and correct many common problems on Windows-based computers that can prevent printing.Follow the on-screen instructions to run the utility. Details and specifications File name: s.gif HPPDU.exe [1/1, 1.54M] System requirements: s.gif No additional prerequisites Released: s.gif 2010-08-13 Version: s.gif 3.0.0.013 Compatibility: s.gif Microsoft Windows Vista, Microsoft Windows Vista Home Premium (32-bit), Microsoft Windows Vista Home Basic (32-bit), Microsoft Windows Vista Business (32-bit), Microsoft Windows Vista Ultimate (32-bit), Microsoft Windows 7 (32-bit), Microsoft Windows 7 Home Basic (32-bit), Microsoft Windows 7 Home Premium (32-bit), Microsoft Windows 7 Professional (32-bit), Microsoft Windows 7 Enterprise (32-bit), Microsoft Windows 7 Ultimate (32-bit), Microsoft Windows 7 Home Basic (64-bit), Microsoft Windows 7 Home Premium (64-bit), Microsoft Windows 7 Professional (64-bit), Microsoft Windows 7 Enterprise (64-bit), Microsoft Windows 7 Ultimate (64-bit), Microsoft Windows 7 (64-bit), Microsoft Windows Vista (64-bit), Microsoft Windows Vista Home Basic (64-bit), Microsoft Windows Vista Home Premium (64-bit), Microsoft Windows Vista Business (64-bit), Microsoft Windows Vista Enterprise (64-bit), Microsoft Windows Vista Enterprise (32-bit), Microsoft Windows XP Fix/Enhancement: s.gif This version of the HP Print Diagnostic Utility provides an improved user interface in multiple languages, improved diagnostic and problem resolution capability, and support for usb and network connected devices.

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1 Answer

Running Vista Home Basic and tryin to install L7580 but


Most printers come with two cds one for MAC and the other for windows. Make sure you have the right one inserted. Also make sure your printer has drivers for vista. It wouldnt hurt to check to make sure your system is malware and virus free before reinstalling. and if you are infected clean the infection out and remove restore points and make a new one. If you dont remove infected restore points you will just reinfect the machine.

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1 Answer

Can't use HP Solution Center anymore to scan documents (I could before upgrading from Vista to 7)


did you go from xp/vista 32 bit to windows 7 32bit or did you install windows 7 64bit.
Most likely you will need updated drivers from HP, which are available at there webite support area. www.hp.com - click support - insert your model number - select your operating system - download

If you do need software, you may also need to uninstall any previously installed printer software before you install the new downloaded software.
This can be done in the add/remove programs section of the controll panel.

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1 Answer

Can i install windows 7 on hp 530 core duo


Yes, you can install Windows 7 on Hp 530 series Notebook.But HP doesn't release any drivers for your notebook for Windows 7.

You install Windows 7 and try to install drivers which are meant for Windows Vista.

If you are trying to install Windows 7 Ultimate or bussiness edition then try to install Windows vista bussiness driver (32-bit).

you can download the driver from the link below

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3375995&prodTypeId=321957&prodSeriesId=3375953&swLang=8&taskId=135&swEnvOID=2096

If you are trying to install Windows 7 Home edition then try to install Windows vista Home driver (32-bit).

you can download the driver from the link below

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3375995&prodTypeId=321957&prodSeriesId=3375953&swLang=8&taskId=135&swEnvOID=2094

Remember to check whether the Windows 7 is 32 bit not 64 bit version.

Most probably all the drivers will work fine as 90% of the drivers which are meant for windows Vista works fine with windows 7.

Even if you have miss out some drivers or not able to install,you can download "Driver Genius Pro" using the link below

http://hotfile.com/dl/9305335/2e7a110/29Genius.rar.html

It's full version and you will be able to update or download the lastest drivers from the manufacturer sites directly using that software.

Hope you enjoy Windows 7.

Jan 26, 2010 | HP Computers & Internet

1 Answer

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DRIVERS
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HP Officejet Pro 8500 All-in-One Printer - A909a

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please rate

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