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Thomson TV Stuck on letterbox

My Thomson TV was working fine and then a friend played with the remote and ever since, it has been stuck with a squashed viewing area. The viewable area of the screen is reduced at the top by about 2cm and about 5cm on the bottom, squashing the image, and there are 3 thin lines, red green and blue, running across the top. When widescreen movies are played on it, it just squashes them even more. I've tried all sorts of button combos to fix it but nothing works. I'd really appreciate any help. Thanks!

Matt

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  • MattHarvey May 13, 2008

    That's odd. It asks for the model number on the form that you fill in to post your problem, and then doesn't display it. Well, here's all the information I can find.



    Make: Thomson

    Model: 28DG17UG

    Type: 413/TX807CS GB

  • Anonymous Dec 22, 2008

    Have the same problem. But I know the problem was caused when entering the service menu. Starting up the tv holding down the text button on your remote. Anyone know how to get back to standard settings?

    cheers johan
    sidosak@yahoo.se

  • Albert Nika May 11, 2010

    Please supply a Model number.

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  • 44 Answers

Thank You Matt, This is not an enhanced set. So your friend couldn`t have changed the aspect ratio.

That unfortunately leaves you with a problem in the vertical circuits of the chassis .There is a capacitor going bad. I recommend you take it to your repair shop. First ask for an estimate before you decide you want to repair it. There are no expensive parts involved. Mostly service and labor charges.

Al

Posted on May 13, 2008

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