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I downloaded (and bought) the Norton today and now as I am trying to install, there is a window saying that a previous version is on my computer and it will not let me install the ner version until i delete the old one. The old one is the two month trial version and i did try to delete it and the computer is saying to me that that option is not available.

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You need to use the special Norton removal tool. It used to be called NoNav, but they've apparently changed it. Go to this link:
http://solutions.symantec.com/sdccommon/asp/symcu_defcontent_view.asp?ssfromlink=true&sprt_cid=00c2f7ea-bc27-45c4-82e9-8acd2dd73daa&docid=20070828203435EN
At step three, you'll see a button for downloading their removal tool.
Because of the way Norton installs, you can't just "uninstall" it like a normal program. It wraps itself around your system and registry in a bunch of places, so you have to use their special tool.

Nice of them to tell you, huh?

Posted on May 11, 2008

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NORTON INTERNET SECURITY 2011 just installed from CD. All seems ok but... When I switch on the computer I get the speech bubble saying "automatic updates is turned off. Click here to fix the problem....


Hi,

I think you are confusing the Windows Update with the Norton Automatic update.

Please open your Norton product and see if the status is at "Secure" on the top of the program.
If it is secure with a green mark, you need not worry.

If it shows at "Risk", do the following steps:
Check if the Windows update is turned on or off.
Check if the computer's date and time is running correctly
If the problem still persist, reinstalling the Norton program will definitely fix the issue

To reinstall we need to first download the setup file from the link www.norton.com/nis11, which will download the latest version of Norton Internet Security.

Double click the downloaded file and that will remove the existing version and install the latest version.


Regards,
Muhaim

Jun 17, 2011 | Symantec Norton Internet Security 2011

1 Answer

I cant open my norton anti virus to type in my product key


How to Activate Norton Antivirus

Step 1:
Uninstall any previous versions of Norton AntiVirus before installing and activating a new version. To do so, click the Windows "Start" button and then "Control Panel."

Step 2:
Double-click "Add or Remove Programs" (Windows XP) to open the "Programs" window. Windows Vista users should instead double-click "Programs and Features."

Step 3:
Find the Norton version you have installed in the list of programs and click "Remove/Uninstall" in Windows XP or "Uninstall" in Windows Vista. Click "Restart Windows Now (Recommended)" when the program removal is complete.

Step 4:
Insert the Norton AntiVirus installation CD into the CD-ROM drive, or, if you downloaded the program from the Internet, double-click the installation file. Click "Install Norton AntiVirus" when the installation wizard opens. Click "Install Options" and click "Browse" if you want select a different location than the default for the program.

Step 5:
Click "User License Agreement." Read it and click "Close" when you are done. Click "Agree and install" to begin the installation. When the installation is complete, Norton AntiVirus will launch automatically.

Step 6:
Click "Activate Now" on the bottom-right corner on the Norton AntiVirus program window. Type in the product key and click "Next." The product key is usually on the installation disc packaging. If you purchased and downloaded the program from the Internet, Symantec will send you an email with your product key.

Step 7:
Type in your email address and click "Next." Type your password if you have a Norton account. Complete "Create a Norton Account" if you do not have an account and click "Next."

Step 8:
Review the subscription details and click "Done" to complete the activation.

Feb 24, 2011 | Symantec Norton AntiVirus 2005 for PC

1 Answer

Symantec norton antivirus computer won't download the disc. computer says the systems needs to be modified


go to control panel ,add and remove and uninstall previous version of symantec and den restart your system and den install antivirus disc

May 20, 2010 | Symantec Norton Antivirus 2009 1-User -...

1 Answer

I just had Norton re-installed after being removed; not running


One possible issue: the original Norton was not completely removed. Try running the Norton Removal Tool. Download it from: http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&selected_nav=&pvid=&docurl=20080828154508EN

Make sure you know your product key. Directions are on above site.
Then reinstall your Norton Product. After rebooting following running the Removal Tool, your browser will probably open with directions for downloading and installing the Norton product. Otherwise, you can use your CD, if you bought a box version. If you bought the product online, you need to check your download directory to see if you still have the installer or try to redownload the file (check the paperwork for your purchase).

I hope this helps.

Cindy Wells
(I have assumed that you are not running Windows 7 and have remaining time on your subscription. If you have Win7, the directions that follow use of the Norton Removal Tool are your best option. Norton 2010 is Win7 compatable.)

Feb 02, 2010 | Symantec Norton Internet Security 2009

1 Answer

How do i add norton 2010 anti virus i have bought to another pc ... i bought the download version


If you downloaded the file you will need to find that file and just run the file. If you bought the 3 user license and are trying to install on a different computer you need to log on to your Symantic account and go to your products page and follow the directions to download and install the second copy. If you don't want to go throught eh download process again you can copy the file you originally downloaded to a cd or thumb drive and use that to install on the other computer. You will get the key when you go through the registration process.

Oct 31, 2009 | Symantec Norton AntiVirus 2008: Windows

1 Answer

Cannot install Norton 360 from download


Hello, try to run norton remover.
download it here install it and run it. it should remove all your norton installs. then try to install your norton 360

Sep 06, 2009 | Symantec Event Collector For UNIX...

3 Answers

I am trying to install Norton 360 2.0 and a screen has popped up saying. 'The file 'SymIMV.sys' on Symantec Network Seciruty Intermediate Filter Driver isneeded. Type the path where the file is located,...


if you are installing it from disk check that the disk is free from dirt/dust and scratches this could cause files to be read as corrupt because they cannot be read properly.

Oct 25, 2008 | Computers & Internet

1 Answer

Computer crashed.reinstall Norton


hello ,

i've made these constructions for you :

firstoff try to install any previous norton version ,after the installation go to dir C:\Program Files\Norton 360
then copy the file named CLTVault.dll and past it on your desktop (we're gonna need it later) .
after , try to download
Norton 360 v2.0 from here , then cut the net off and install the last version , the old version will be deleted automatically , when you see the activation part in the installation , exit the installation , and restart your computer to bootup in a safe mode , then copy the file CLTVault.dll that we have pasted on our desktop i, try to past it in C:\Program Files\Norton 360 , then agree on the replacement ,then open ur computer in normale mode and continue the activation then it will works fine .





Sep 05, 2008 | Norton Internet Security 2005...

3 Answers

Norton Anti virus unable to install Just Purchased at Nel leeming


Following steps may be utilized for this problem :
Step 1. Your Norton antivirus Disk has been corrupted .
OR
MS- Windows wich is loaded in your computer is not supporting it .It is better to load Windows XP.

ok
nkjbbsr@yahoo.co.in

Dec 30, 2007 | Computers & Internet

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