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Scanner motor malfunction, check the scanner lock switch, normal use when moving the machine so scanner does not break, or you have a bad scanner, which is located under the big glass with the very bright light that comes on when you scan or make a copy..
As for the paper check to ensure you have the correct media selected not metric but inch, check your driver setting also inch not mretric no A3 or A4 that metric
Download and install the latest driver for your printer from Canon. Install the driver first, connect the printer to the computer using a different USB port than you usually use for the printer, then restart your computer.
Firewall Issue: Maybe your firewall is blocking
the connection to your printer/scanner. Try allowing access to all applications
related to Dell or printer or communication systems under Program
Permissions in your Firewall program.
the scanner works with the windows built in driver. Uninstall the hole mfc suite and reinstall after restart. This is the fix for the software.
You can check the hardware simply by copying a page. If you can copy there is no hardware prob.
Post here again if it does not work and let me know your windows version, too, please.
Even if you have deleted them by accident, you can always reinstall using the CD that came with the printer/scanner. If you want to do a clean install, then you would probably have to uninstall also the printer drivers and start from scratch. You may also not uninstall and set it up again. If you go this route, it is also possible that you will have two icons in your printer folder of the same hp printer. Assuming nothing is wrong with the hp, the scanner drivers and app would be reinstalled and presumably you will have access now to your copy/scan functions.
Should like to download the installer/driver for you printer/scanner, it is available at (http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&product=79488&lc=en&jumpid=reg_R1002_USEN). You would have to select your operating system.
Hope this works for you. Pls post again how things turn up. Kind regards.