Question about Nintendo Wii Console

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I just bought a Wii on ebay and when I tried to connect to my internet it said the Parental Controls were on. How do I turn them off without the PIN #?

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I service Wii's regularly. You'll have to call up Nintendo's customer service to reset the parental controls, here's their number 1-800-255-3700. Enjoy!

Posted on Sep 04, 2010

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1 Answer

Master key for parental control


  1. Navigate to the Wii Menu by pressing the HOME button on a Wii Remote and selecting "Wii Menu."
  2. Look at the date and time displayed on the Wii Menu and ensure they are correct. If incorrect, they will need to be changed in order for you to complete the PIN reset process. You will not be able to reset the PIN until the date is correct.
  3. Select the Wii Options icon in the lower-left corner of the Wii Channel Menu.
  4. Select "Wii Settings."
  5. Click on the blue arrow to reach the Wii System Settings 2 menu options.
  6. Select "Parental Controls," then "Yes."
  7. Enter your PIN or select "I forgot."
  8. Answer your secret question or tap "I forgot."
    • If you know the answer to your secret question, enter it to unlock parental controls. The system will go to the change parental controls screen and you will be able to change your PIN.
      • Be sure to enter the secret question exactly as you originally typed it, as the answer is case sensitive.
    • If you don't know the answer to your secret question, tap "I forgot."
  9. A screen will appear showing you a request code.
  10. With that request code, you will need to do a request that involves charging US$0.50 from a credit card, to confirm that you're an adult. Or should your kids try to circumvent your parental code, it will show up on your credit card bill.
You can request the reset here:
Parental Controls PIN Reset Nintendo Support


If you need further instructions on how to do that, simply look here:

Forgot Parental Controls PIN Wii and Wii mini Nintendo Support

Mar 04, 2015 | Nintendo Wii Console

1 Answer

Parental cantrol


  1. Navigate to the Wii Menu by pressing the HOME button on a Wii Remote and selecting "Wii Menu."
  2. Look at the date and time displayed on the Wii Menu and ensure they are correct. If incorrect, they will need to be changed in order for you to complete the PIN reset process. You will not be able to reset the PIN until the date is correct.
  3. Select the Wii Options icon in the lower-left corner of the Wii Channel Menu.
  4. Select "Wii Settings."
  5. Click on the blue arrow to reach the Wii System Settings 2 menu options.
  6. Select "Parental Controls," then "Yes."
  7. Enter your PIN or select "I forgot."
  8. Answer your secret question or tap "I forgot."
    • If you know the answer to your secret question, enter it to unlock parental controls. The system will go to the change parental controls screen and you will be able to change your PIN.
      • Be sure to enter the secret question exactly as you originally typed it, as the answer is case sensitive.
    • If you don't know the answer to your secret question, tap "I forgot."
  9. A screen will appear showing you a request code.
  10. With that request code, you will need to do a request that involves charging US$0.50 from a credit card, to confirm that you're an adult. Or should your kids try to circumvent your parental code, it will show up on your credit card bill.
You can request the reset here:

Parental Controls PIN Reset Nintendo Support


Or get a more detailed step-by-step instruction here:

Forgot Parental Controls PIN Wii and Wii mini Nintendo Support

Mar 04, 2015 | Nintendo Wii Console

1 Answer

77137699


Go to parental controls on the wii setting. When it asks for your pin press "I forgot" and then it will ask you you question also press "I forgot". Then a screen will come up telling you your confirmation number. Write down the Confirmation number!!!)

contact the nintendo wii usung phone number on your booklet they will give you a code to put in it will disengage parental controls this works I had to do it when i bought a second wii system

Mar 02, 2013 | Nintendo Wii Console

1 Answer

Hello , i bought a used nintendo Wii system but i cant unlock the parental control, how can i do to change the password or parental control to be able to connect to enternet?


When asking to unlock parental controls, it should ask for a pin. Since you don't know the pin it will ask for a security question. Once again, you probably don't know the security question so ultimately, you need to follow these instructions http://www.nintendo.com/consumer/systems/wii/en_na/settingsParentalControls_reset.jsp

May 10, 2011 | Nintendo Wii Console

1 Answer

Parental controls are lock


If you have Parental Controls turned on, but cannot remember your PIN, you will be prompted to select and answer a secret question that will allow you to change your PIN in the "Game Settings and PIN" menu

If you no longer remember your PIN, nor the answer to your secret question, then you will need to contact Nintendo Consumer Service for assistance.  To acces and change the parental control settings you SHOULD:
  1. Access the Wii System Settings
  2. Click on the blue arrow to reach the Wii System Settings 2 menu options.
  3. Choose "Parental Controls" and select "Yes."
  4. Enter the 4-digit PIN and select OK. If you have forgotten the PIN, select " I forgot" to answer the secret question. (Answers to the secret question are case sensitive.) You will now be in the Parental Controls menu, and can change the following items:

May 08, 2011 | Nintendo Wii Console

1 Answer

My system keeps asking me for a pin number to get to connect the internet to my Wii system.I have never entered a pin number how do I find out what it is


1. Turn on your Wii console and go into the Wii Options Menu
2. Click on Wii Settings and click the right arrow until you see "Parental Controls"
3. Say "Yes" to "Change Parental Controls?"
4. Click on "I forgot" when it asks you to enter your pin
5. It will ask you for your secret question, click on "I forgot" again
6. The screen will read "If you have forgotten both your PIN and secret question, call the customer service number
listed in the Wii Operations Manual and provide the confirmation number below. You will be issued a master key." 7. Instead of calling the phone number, enter the key into the confirmation key box on http://wii.marcansoft.com/parental.wsgi 8. Click Get reset code 9. Enter code on the next screen.

Mar 21, 2011 | Nintendo Wii Console

1 Answer

I bought my wii about 6months ago from cash converters in hull and i have only got a wireless router and when i try to connect to internet it tells me that i need a pin on parental controls i do not know...


Hello,

The pin will be printed at the base of the router. Pin number cannot be changed. If its asking for security key then its the wireless password its asking.

Hope this helped.

Feb 07, 2011 | Computers & Internet

1 Answer

How do I connect the WII to wireless internet. It is giving me an error code 51030. I am trying to connect to Netflix


Go to wii options, located in the lower left corner.*
Then go to Wii Settings. On the second page, somewhere it should say Internet. If Parental Controls, enter you PIN and continue. Then look for a wireless connection.

Sep 01, 2010 | Nintendo Wii Console

2 Answers

Parental control


In the case of parental controls, you will need to go into the wii settings to unlock them totally. Head on over to http://wii.marcansoft.com/parental.psp and enter in the confirmation number you will get once you have specified that you forgot the pin, and the answer to secret question

(Do make sure your wii is set to whatever today's date is, as the master password completely depends on it.)

Sep 29, 2008 | Nintendo Wii Console

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