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Replaced black toner cartridge for Toshiba 3511 copier, but it still won't work. It keeps giving the message "Insert new black toner cartridge". Do you know what is wrong?

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  • 5 more comments 
  • justice476 Sep 07, 2010

    I shoke the toner, but that didn't correct the prolem.

  • justice476 Sep 07, 2010

    This did not correct the problem.

  • justice476 Sep 08, 2010

    Thanks, but still not working.

  • justice476 Sep 08, 2010

    Thanks, but still not working.

  • justice476 Sep 09, 2010

    Still don't have the problem fixed. I need my printer so I'll have to call a service technician today. Thanks for your help though, but still not fixed.

  • justice476 Sep 09, 2010

    Thanks for the comment, but printer still isn't working. I need the printer so I will be calling a service technician today. Thanks again.

  • justice476 Sep 09, 2010

    Thanks for the comment, but I don't know how to do as you mentioned. Never did that before. I need the printer so I will be calling a service technician today. Thanks again.

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4 Answers

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  • Master
  • 2,777 Answers

Did you use a brand new Toshiba ink cartridge? It was not a third party or refilled ink cartridge? You are sure it was successfully installed? Have you tried turning off the printer, unplugging it for 90 seconds, and replugging it in to see if that resets it and now it recognizes it? If so it could mean the sensor in the ink cartridge area has failed.

Please let me know and I can help further,

Tim

Posted on Sep 09, 2010

Clean the sensor deep inside the toner hopper and then put the machine in test mode and run the toner bottle forward and reverse. If you still get the message then replace the delivery auger

Posted on Sep 09, 2010

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  • Master
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Hi.

Try cleaning the inside of the printer. A dirty sensor causing the problem would not be uncommon. Also ensure that replacement toner is original and not refurbished, that the plastic strip has been removed completely from the toner cartridge, and that the toner is fitted correctly inside the machine.

Here directions on how to clean the inside of the printer: Clean your laser printer safely

Posted on Sep 08, 2010

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Hi! Please remove the toner then shake it before installing. Sometimes it needs to be shaked for it to work. Hope this helps and thank you for using FixYa!

Posted on Sep 07, 2010

  • dj_relly999
    dj_relly999 Sep 08, 2010

    Alright, Please try this. Unplug the unit from power source then push the power button and let it sit for atleast 10secs. while unplugged to reset the system. Plug the unit again and see how it goes.

  • dj_relly999
    dj_relly999 Sep 09, 2010

    Hi! HOws it going?

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1 Answer

MY TOSHIBA E-STUDIO 452 HAS A MESSAGE OF INSTALL NEW TONER AND I HAVE INSTALL A NEW TONER ALREADY


Step 1:- Switch off the machine
Step 2:- Press 0 & 5 simultaneously
Step 3:- Switch on machine.
Step 4:- The display shows test mode.
Step 5:- enter code 200
Step 6:- the machine starts automatic adjustement of auto toner sensor , and when the display shows adjust mode then press enter on the display.
Step 7:- Now switch off & on and check the problem should be
resolved. If problem continues then maybe, changing your
developer may solve the issue.

May 18, 2012 | Toshiba E-Studio 3511 Color Copier

1 Answer

Do all color toners need be replaced at the same time?


NO. They should or at least NEED to only be replaced when called for by the machine. For example you would only need to install the Cyan toner cartridge if the machine was saying to replace the Cyan toner.
Good Luck and Thank You for using Fixya.
WheatlandServices

Sep 30, 2010 | Toshiba E-Studio 3511 Color Copier

2 Answers

Error code cf30 in toshiba 3511 what its mean and how can fix it


(CF30) - Reference plate detection voltage abnormality: The output
value of the color auto-toner sensor against the reference plate
is out of a specified range at the light amount correction during
an auto-toner adjustment or when a print job has finished.

Your color auto-toner sensor and reference plate are located under the input tray cover on the left side of the copier when you are facing it. It is on a bracket that hangs down into the copier and sits close to the revolver inside the machine. It is an optical sensor and if either it or the reference plate get stained with toner it will give you this error message, you may attempt to clean them with rubbing alcohol.

This error message may also occur if the solenoid that drives the reference plate is faulty so you will need to check that as well.

I would sincerely recommend that you get an authorized toshiba technician to take a look at the machine for you as this is a fairly difficult problem to fix right.

Sep 29, 2010 | Toshiba E-Studio 3511 Color Copier

2 Answers

Hi, My Toshiba E-Studio 3511 color copier has a error message of 'dispose of used toner.' Even if I followed the direction, the error message is still there and the copier can't work. Would you help me...


I am assuming you have emptied the old waste toner "box" and not replaced it with a new box. This is not a problem, just clarifying. If this is the case then you have toner packed into the sensor block which is telling the machine that the waste toner box is still full. Just look behind the waste toner box and look for a little set of wires. They lead to a small black sensor. Now look at the waste toner box where it mates up with the sensor. You will see a small square box area on the waste toner bottle. The sensor looks thru this block and if it is blocked with toner it will tell the machine the box is full. Just tap on the little block and make sure there is no toner in it and re-install the waste toner box and the indicator should go away.
Good Luck and Thank You for using Fixya.

Aug 11, 2010 | Toshiba E-Studio 3511 Color Copier

1 Answer

Toshiba e-studio 280


Go into 'User Functions'

In there somewhere will be an option to replace the toner, press the cyan toner symbol and open and close the front door, the 'enter button' will be able to be pressed.. press enter and you should be ok..

Oct 08, 2009 | Toshiba E-Studio 3511 Color Copier

2 Answers

Toshiba E-Studio 3511 Check Color Toner Cartridge


there is a sensor above the coloer developer unit clean it or change the sensor


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1 Answer

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