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I have an ASUS X83V. All of a sudden the charger that came with the computer stopped working and the computer went dead. I purchased a compatible charger for the computer and it worked for about a week then the charger stopped working again. When the charger was plugging into the wall the green light on the charger would not turn on. Ive tired other outlets in the house and the same thing happened. I purchased another charged and after a week the same with happened again. Is there something wrong with my computer or is it the charger? HELPP!!

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From the information you gave, my guess is that there's a problem with the power supply section of your laptop, or the chargers that you're buying aren't actually compatible... but it's more likely that it's the first case. If the laptop is under warranty, you should contact ASUS and get them to repalce the motherboard. If not, you could spend a lot of money replacing power cords every week. Good luck!

Posted on Sep 03, 2010

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Posted on Jan 02, 2017

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Hello there tls2004.

Here's your geek-steer ...

Contact in order:
  1. Vendor from which you purchased your system.
  2. ASUS Support.
It will likely cost you though. However, ask for a break (free) "in the nature of good-customer relations", and how "impressed and appreciative" you'd be (particularly if recently aquired). You won't know unless you try. It works more often than you'd imagine. Especially if vendor, and they have an unnecessary extra just lying about.

Good luck, and thanks in advance for posting back ...
  • to let me (and others) know how things worked out,
  • if you have any further questions,
  • to provide clarification or feedback.
"Today's the best day of my life ... and NOW you're part of it!"
Via-con-Dios and Godspeed -- Craig

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