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Having problem with movie playback in Creative Zen 4Gb

Hi, a few days ago I bought the Creative Zen 4Gb mp3 player. Everything works fine, except movie playback, I've tried all supported file types and a lot of conversion programs, but some (a lot) of movies doesn't show the image and audio synchronized. It most be the zen's problem, because the files are played fine in the computer!
Does anyone have ever experienced this problem before? Do you guys think a firmware upgrade might help?
Please help me out, because the main reason for me to buy this product was being able to have a small portable and light mp3 player with great movie capabilities.

Best Regards,

Carla Gomes, Portugal

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  • Anonymous May 13, 2008

    when i put any video from itunes on my zen player, it just comes up grey with no sound!! its the right file type (ive tried wmv mpeg EVERYTHING) and it definately has enought memory left, and the video plays fine on my pc! its just a huge problem which is made worse by creative not including a troubleshooting section in the user manual!!!!!!!!!!





    pleas please help me!!!!!!!!!!!

  • Anonymous Jul 25, 2008

    hallo....a have got similar problem...like....a converted video to right codec file...but doesn't plays....doesn;t become a picture...and sound "breakable"

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1 Answer

Use PocketDivXEnvcoder and run the outout through it's video/audio sync option before copying it to your Zen.

Posted on Sep 05, 2008

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