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What happens if i touch the encoder film - Office Equipment & Supplies

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  • davro1966 May 12, 2008

    tried but did not work. the printer says it is unable to clean any suggestions i have tried averthing in the users guide.

  • eagle70 Aug 16, 2008

    I have a Brother MFC-3240C printer.Because I used generic ink brother says I can't fix it. The manual says DO NOT TOUCH THE ENCODER FILM AND DO NOT TOUCH THE PAPER FEED STAR WHEEL. I've bought ink and wasted half of it running it through the cleaning cycle. Is there anything I can do? I know this is for the Label Printer. Where can I find information on my printer? Thanks

  • Patrick Michaels
    Patrick Michaels May 11, 2010

    i'd submit that your printer is compromised to the point of major service...wish it weren't so

  • Patrick Michaels
    Patrick Michaels May 11, 2010

    as in that which is under the print heads?

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Nothing happens, it is simply a clear strip with black stripes on it. The printer counts the black strips tp position the heads.If the strip is dirty, you can clean it with water and MILD soap, never use force or abrasives or you'll remove the lines and the printing will be out of alignment.

Posted on May 11, 2008

  • Philip Carr May 12, 2008

    what model do you have. I doubt that the encoder has anything to do with head cleaning - it is used for lateral positioning of the cartridges. If the cartridges won't clean, you can usually use hot water on a non shredding cloth. Describe you exact problem

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This helped me last time i worked on this kind of problem....The Canon MP280 can display this error for a few reasons. It could be that one or both of the cartridges are not inserted into the printer correctly. One or both of the cartridges may have failed electrically, and need to be replaced.
There may be a paper jam, check the printer thoroughly for any small pieces still stuck inside.
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Error code 5100 indicates that Carriage Return (CR) error occurs. This error rise when carriage unit (the part that function as cartridge housing) does not move properly. Here are some possibilities of the problem:
  1. Carriage unit is faulty so that it cannot 'read' film timing **** strip (film encoder) properly
  2. Film encoder is dirty. Film encoder functions as a guide for carriage unit to move to the correct position it should be. Carriage unit 'read' the encoder by flashing a light from a LED. Dirty encoder sometimes make the light direction is deviated.
  3. Foreign material blocking carriage unit path. Please check inside the printer and remove it if any.

If carriage unit is faulty, you need bring the printer to the service center to get part replacement. For dirty film encoder,sometimes you can still clean it by using moistened cloth. I hope this will HELP you. Thanks.

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Hi guys,
Service error 5100 indicates that carriage return (CR) operation is not performed successfully. After the printer turned on, printer initialize some operation include CR operation. This error happens when carriage part (carriage unit) has problem when move right and left in initialization process.
This may be caused by:
  • Faulty carriage part so thatit cannot read film encoder properly. As a result, carriagepart move on uncontrolled.
  • Dirty film timing **** strip (Horizontal film encoder;available only ini series and above) so carriage part cannot read film encoder properly.
  • Another material (such as broken paper, etc) present in carriage path, blocking carriage part from moving.
To fix this problem you may try the following tips:
  • Check if any material present in carriage path; remove (clear) it
  • Check if film encoder is dirty; wipe slightly with moistened clothe.
  • At last, if carriage part is faulty you need to replace it.
Hope this will be helpful for you. Please don't forget to rate me.
Regards,

Source:
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Hi antoinette,
Someone has ever asked this problem and I have post a solution for this. Here is my answer:
Service error 5100 indicates that carriage return (CR) operation is not performed successfully. After the printer turned on, printer initialize some operation include CR operation. This error happens when carriage part (carriage unit) has problem when move right and left in initialization process.
This may be caused by:

* Faulty carriage part so thatit cannot read film encoder properly. As a result, carriagepart move on uncontrolled.
* Dirty film timing **** strip (Horizontal film encoder;available only ini series and above) so carriage part cannot read film encoder properly.
* Another material (such as broken paper, etc) present in carriage path, blocking carriage part from moving.

To fix this problem you may try the following tips:

* Check if any material present in carriage path; remove (clear) it
* Check if film encoder is dirty; wipe slightly with moistened clothe.
* At last, if carriage part is faulty you need to replace it.

Hope this will be helpful for you. Best regards,

Source:
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Dear kamal,

Error code 5100 also come with LED alarm flashes in Orange/Green 2 times. This error happens when carriage part (carriage unit) is faulty so that carriage part cannot read film encoder properly. As a result, carriage part move on uncontrolled. But,in some cases, dirty film timing **** strip (Horizontal film encoder;available only in i series and above) may cause the same symptom. Try to clean film encoder by wiping it with moistened clothe first.

Remedial action:
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