Unable to clean. removed jam etc still saying unable to clean

Is it 'dust on drum' ?

errr.....No, no it does not. The Manual says that "unable to clean" means one of two things.....
1. The MFC has a mechanical problem.-OR-2. A foreign obstacle, such as a clip or ripped paper, is in the MFC.
but regardless, I don't believe it *IS* a 'cleaning' problem per se.Try resetting the power purge counter.



Press menu > Mono Start > 4x Arrow up after another. All lights will flash.
1. Power clean - Press 7>6>4 >Mono? Start.
2. Power Purge: 7>6 >3 >Mono Start.
Press 9>9 to exit maintenance mode. Run a print quality test print.
http://www.brotherprinterrepair.com/cleaning-a-brother-mfc-420cn-printer-head/


Tallon41

Remove the printer cartridge and check for any jams. If you don't see any large pieces of paper jammed in the printer, they may be smaller pieces so take care to notice anything small that shouldn't be there.

Place the cartridge back into the printer.

You may also want to unplug the power, wait a moment and plug it back in to clear the error and see if the issue corrects itself.

1. Clean all feed wheels and guides with methylated spirits.
2. Look for any switch or guide that may be bent or out of place. This could have been damaged when a jam was removed.
3. Look for any small piece of paper or staple that may have lodged in the paper path somewhere.
4. Ensure the paper is dry. Not stored in a cupboard in the kitchen or the printer is not setup infront of an air vent.

acorn gifts --


Here is at least a start to your solution... the Brother site for your printer is here:

http://welcome.solutions.brother.com/bsc/public/us/us/en/doc/manual_index.html?reg=us&type2=-1&prod=mfc420cn_us&c=us&lang=en&flang=all

Which has the download for the actual manual (in PDF) here (you can right-click and "Save Target As" to save to your computer, or open it directly):

http://welcome.solutions.brother.com/BSC/public/files/dlf/doc000219/MFC-210C_UsaEngUsr_B.pdf

Section 11-4 (page 123 of 200) refers to multiple error messages that will halt printing (including "unable to clean"). There are also a few pages following (to section 11-8, page 127 of 200) that give detailed illustrations of how to remove jammed items etc. from the unit.

In the end, the "cause" according to the manual is:

The MFC has a mechanical
problem.
—OR—
A foreign obstacle, such as a clip
or ripped paper, is in the MFC

... if there is paper jammed, you have a shot at fixing it yourself!

I hope this helps!

-- RT

PS - If useful, don't forget to vote!

turn the rpitner of then check there is not any paper jam.
also refix crtridge after clean it.

refix your ink cartridge then try.also check there is not any paper jam.

When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model.
This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.
Check for foreign objects, such as a clip or ripped paper, inside the machine.
Open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.
Then with the power on, pull the plug from the wall for several minutes. The plug it in and power the unit up.
Here is the manual:
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_210C_420CN_EN_286.PDF

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

clean unable, how do I fix it?

WONT PRINT UNABLE TO PRINT , PAPER JAM
CLEANED PAPER JAM, CANT SEEM TO FIND ANY THING MORE TO DO TO IT