Question about Vtech VT-9118 Cordless Phone

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  • Anonymous Jul 10, 2008

    This phone will not ring on incoming calls. Help!!

  • slobrn Sep 08, 2008

    no ringing on incoming calls, goes into voicemail.

  • weinman Dec 05, 2008

    Only one phone in our system "rings" on incoming calls, but we need another phone in the back office to also ring. Suggestions?

  • Anonymous Jan 06, 2009

    I have two phone's one rings with incoming calls but I need both of them to ring.Do'es any one now the codes for this?

  • Anonymous Jan 13, 2009




2 Answers


Posted on May 12, 2008

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This question was posted on the troubleshooting page for the VT-9118. This answer is specific to this model.
The VT-9118 can use one of 4 different ring tones, and can be turned off. 

To reset your ring tone: 

  1. Remove the handset from the base. 
  2. Press PROG. You should hear a single short beep.
  3. Press #.  You should hear a single short beep. 
  4. Press a number 1 through 4. You should hear a long "ring" tone (it might be startling!). You can try other numbers from 1 to 4 to hear them all.  
  5. Press MEM to confirm your ring. You will hear a medium beep. 
To turn the ringer off, follow the same instructions, but choose number 5.  
Hope this helps you. If you need for information, you can download the user manual from 

Posted on Apr 19, 2009


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