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My AIO L7500, which worked fine for a few years, now just prints out 2 blank pages for each attempt to copy a single page on the scanner. Ink OK. Only error message is "out of paper" but paper is loaded and blank papers are ejcted.

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  • Richard Levy Sep 04, 2010

    I reloaded the driver as you suggested. All driver reload steps went without a hitch via a direct ethernet connection, and without any error messages. However, my attempt to print a test page or a simple Word doc, or to copy a single page from the scanner all had the same result: two blank pages were spit out from the AOI L7500, and the error message "out of paper" was displayed on the AOI monitor screen (despite the paper tray being fully loaded, and two blank pages being output as if the AOI were printing). The ink levels are all OK, and no other error message shows up.


    When I try to copy even a single page from the document feeder tray, and press copy, each time there's a brief mechanical noise (as if the AIO is getting ready to insert the page from the document feeder), but then the mechanical noise stops and an error message to "reload document" appears on the small monitor screen. When I withdraw the feeder page a few inches and then reinsert it back into the document-load position, the monitor message reads "document loaded" but pressing copy and/or "OK" leads to the same "reload document" message. With this effort, NO pages (not even blanks) are output.


    The only AOI function that works is the ability to FAX a single page off the scanner. Faxing multiple pages doesn't work, since the doc feeder doesn't pull in the papers, spits out two blank pages, and gives the same reload messages.

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Firstly, There is a paper sensor just below the rollers that pull the paper inside. It may have become dirty. Just clean it with a soft tissue or cloth. if it stops sensing the paper then you get 'paper out' msg. Secondly, un and reinstall the device following the link below
http://www.fixya.com/support/r3559995-installing_devices_on_pcs_and_laptops

Posted on Sep 08, 2010

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Hello,

This could driver problem, the driver may be corrupt, i will advice you uninstall the driver of the printer from your system and reinstall back after uninstalling, this should help fix the problem.

Take care.

Posted on Sep 03, 2010

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