I went ton the link you supplied but when I downloaded it. I was stopped again due to me having Windows Media Player already and it won't replace it. I tried to delete the existing Media player but I could not find it on the uninstall list.
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This link should have the firmware upgrade that you need - if you correct the firmware upgrade link and not some other link, then it will not prompt you to do anything with Windows Media Player 11.
-Tha Mp3 Doctor
Is your version of Windows earlier than Windows 2000/SP3? If so, the software will not run.
Are you running Windows Vista? If so, refer to RCA's website for making software compatible at:
-Tha Mp3 Doctor
Both the TH1100 and TH1101 require Windows 2000 (Service Pack 3), Windows XP (Service Pack 1 or higher) or Windows Vista. All of these OS's will recognize the players without you installing any drivers.
OK blondjoke windows vista doesn't work on a lot of things but here is a fast and easy way to fix it. Plug your MP3 into the computer it will show up on "My Computer" as a driver. Then go to Windows Media Player pick the music you wish to play on your mp3, next go to Sync chose device driver your MP3 then drag the music you have picked out to the Sync box then click Sync this will download your music to your MP3. do not forget your microsd card you can download on and use to.