Question about Logitech QuickCam Chat Personal Web Camera

1 Answer

I cant get audio

When i run the wizard, it sayd no sound was picked up and ends it, iv repluged adn redownloaded several times and still no luck, what am i doing wrong?

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  • Lucky
    Lucky May 11, 2010

    Hi,

    Check the settings yo can do that by

    Determine whether it is a hardware problem by testing the microphone in Sound Recorder.

    Click "Start," > "Programs" ("All Programs" for Windows XP) > "Accessories" > "Entertainment" > "Sound Recorder."

    Click the Record button and speak into the microphone of the camera.

    You should see the green line move, indicating the application is picking up sound.

    Click the Stop button.

    Click the Play button. If there is no sound at playback, check to make sure the correct device is selected.

    Click "Edit," then "Audio Properties."

    Make sure Logitech is listed as the Preferred device for "Sound recording."

    We also recommend using the camera on another USB enabled system.

    If you can record sound in Sound Recorder, but not in the QuickCam application, try setting the Logitech Microphone as the Preferred device in Audio Properties.

    Or

    You can download the manual from here

    http://logitech-en-amr.custhelp.com/cgi-...

    Setting up sound instructions :

    http://logitech-en-amr.custhelp.com/cgi-...*&p_li=&p_topview=1

    Or

    You can also check this :

    http://logitech-en-amr.custhelp.com/cgi-...*&p_li=&p_topview=1

    Last, make sure that you are using the latest drivers.

    You can upodate them from here.

    http://www.logitech.com/index.cfm/492/&a...

    Hope this helps.

    Good Luck.

    Live, Love, Laugh.

×

1 Answer

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  • Expert
  • 268 Answers

Hi,

Check the settings yo can do that by

Determine whether it is a hardware problem by testing the microphone in Sound Recorder.

Click "Start," > "Programs" ("All Programs" for Windows XP) > "Accessories" > "Entertainment" > "Sound Recorder."

Click the Record button and speak into the microphone of the camera.

You should see the green line move, indicating the application is picking up sound.

Click the Stop button.

Click the Play button. If there is no sound at playback, check to make sure the correct device is selected.

Click "Edit," then "Audio Properties."

Make sure Logitech is listed as the Preferred device for "Sound recording."

We also recommend using the camera on another USB enabled system.

If you can record sound in Sound Recorder, but not in the QuickCam application, try setting the Logitech Microphone as the Preferred device in Audio Properties.

Or

You can download the manual from here

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/fattach_get.php?p_sid=NvvPcy3j&p_li=&p_accessibility=&p_redirect=&p_tbl=9&p_id=2929&p_created=1126110111&p_olh=0

Setting up sound instructions :

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=3172&p_created=1132615129&p_sid=NvvPcy3j&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTEsMTEmcF9wcm9kcz04NDQsNSw4NTgmcF9jYXRzPSZwX3B2PTMuODU4JnBfY3Y9JnBfcGFnZT0xJnBfc2VhcmNoX3RleHQ9bm8gYXVkaW8*&p_li=&p_topview=1

Or

You can also check this :

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=3189&p_created=1133485072&p_sid=NvvPcy3j&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTEsMTEmcF9wcm9kcz04NDQsNSw4NTgmcF9jYXRzPSZwX3B2PTMuODU4JnBfY3Y9JnBfcGFnZT0xJnBfc2VhcmNoX3RleHQ9bm8gYXVkaW8*&p_li=&p_topview=1

Last, make sure that you are using the latest drivers.

You can upodate them from here.

http://www.logitech.com/index.cfm/492/&cl=us,en?prodcrid=492

Hope this helps.

Good Luck.

Live, Love, Laugh.

Posted on May 12, 2008

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