Question about Intuit QuickBooks Pro 2008: Windows

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We had a problem with our computer? As it turned out we had to re-install Windows XP. After doing so QuickBooks would not run. I tried to re-install it but apparently the program directory was still there. It prompted me to uninstall the old version. It was not listed in the list to Uninstall? I changed the name of the program file directory under ?C;/Program Files/Intuit? and tried to reinstall QuickBooks. It loaded but apparently still will not work? This was a 3-seat license of 2008 QuickBooks. I don?t know if it?s a licensing issue, thinking it?s been installed on 3 computers already or what? What do I need to do to get this working again? We need it back up ASAP!!! I thought I would send this to QuickBooks Support via e-mail? I can?t find e-mail support?

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Posted on Sep 03, 2010

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Error message 1324. The path My Pictures contains an invalid character. Version 2.5.2.36 Can I remove? Can I update so my Quickbooks program can update? Need help please!


There are 3 possible reasons why you are getting this error message:

1. An invalid character in QuickBooks installation path.
2. An incorrect path setting in the Windows registry.
3.Insufficient hard drive space available to install the QuickBooks program.

To fix this problem, please do the following:
  1. Restart your computer, and reinstall QuickBooks.
  2. Confirm that at least 2.5 GB of disk space is available for installing QuickBooks (Quickbooks 2010 requires 1.5GB of disk space):
    1. Double-click the Computer (for Windows 7 or Vista) or My Computer (for Windows XP) icon on your Windows desktop.
    2. Note the amount of free space shown in the window next to the drive letter where QuickBooks is being installed:
      • If the amount of free space is less than 1 GB, free up disk space before installing QuickBooks or install QuickBooks on a different drive.
      • If the amount of free space is greater than 1 GB, proceed with step 2.
  3. Remove invalid characters from the QuickBooks installation path:
    1. Right-click the Windows Start button and select Explore.
    2. Navigate to the path shown in the error:
      • If there are non-alphanumeric characters in the name of any folder in the installation path, right-click the folder and select Rename to remove them, and then reinstall QuickBooks.
      • If there are only alphanumeric characters in the installation path, proceed with step 3.
  4. Create a new user in Windows to rewrite any Windows registry settings that may be causing the error and log in as that user to install QuickBooks.
Note: You must be logged in as a Windows administrator or as a member of the Administrator group to add a new user.
If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free, or you can contact a technical support agent for additional guidance. Fees may apply.
  1. Restart your computer, and reinstall QuickBooks.
  2. Confirm that at least 2.5 GB of disk space is available for installing QuickBooks (Quickbooks 2010 requires 1.5GB of disk space):
    1. Double-click the Computer (for Windows 7 or Vista) or My Computer (for Windows XP) icon on your Windows desktop.
    2. Note the amount of free space shown in the window next to the drive letter where QuickBooks is being installed:
      • If the amount of free space is less than 1 GB, free up disk space before installing QuickBooks or install QuickBooks on a different drive.
      • If the amount of free space is greater than 1 GB, proceed with step 2.
  3. Remove invalid characters from the QuickBooks installation path:
    1. Right-click the Windows Start button and select Explore.
    2. Navigate to the path shown in the error:
      • If there are non-alphanumeric characters in the name of any folder in the installation path, right-click the folder and select Rename to remove them, and then reinstall QuickBooks.
      • If there are only alphanumeric characters in the installation path, proceed with step 3.
  4. Create a new user in Windows to rewrite any Windows registry settings that may be causing the error and log in as that user to install QuickBooks.
Note: You must be logged in as a Windows administrator or as a member of the Administrator group to add a new user.
If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free, or you can contact a technical support agent for additional guidance. Fees may apply.

Nov 30, 2012 | NTI Backup Now EZ

2 Answers

I am installing quickbooks 2011 Pro and keep getting Error code 3371 status code 1


The 3371 error means that the software couldn't read the license information. possibly due to an incomplete install. You need to reenter the license; you may need to do a full uninstall and reinstall. Have the license available before starting.

First try just deleting the license file:
Close Quickbooks if it is open. Depending on your OS, search for the hidden folder with the license file and delete EntitlementDataStore.ecml . (You may need to enable viewing of the hidden folders. This is accessed via the File Explorer. Double click the Computer (My Computer in XP) icon (or Start > Control Panel > Computer) to open the explorer. Click on Organize and go to the Folders and search options. In the View tab, select Show hidden folders.) For Windows Vista or Win 7, search for C:\ProgramData\Intuit\Entitlement Client\v6.0 . In XP, you need the folder C:\Documents and Settings\All Users\Application Data\Intuit\Entitlement Client\v6.0 . Just select the file and choose delete then confirm the delete command. Launch Quickbooks and follow the on-screen directions for registering the program.

The MSXML 4 software may be damaged or missing. This program is on the CD; however it may be better to download it from Microsoft, http://www.microsoft.com/downloads/details.aspx?FamilyID=7F6C0CB4-7A5E-4790-A7CF-9E139E6819C0&displaylang=en . Try to repair the software with the command msiexec.exe /fvaum "%userprofile%\desktop\msxml.msi" (then press enter) with the above file saved to the Desktop. (Click Start or Start > Run, depending on the OS.)

If the repair doesn't work because the program isn't installed, install with the downloaded file. Otherwise uninstall it (Start > Control Panel > Programs > Uninstall) and then reinstall first the MSXML 4 and then Quickbooks.

If the above step doesn't work, then you need to uninstall Quickbooks completely. First uninstall Quickbooks from the Uninstall Wizard mentioned above. Then run the Clean Install Utility from Intuit, https://www.quickbase.com/up/bd9yykidd/g/r9/eg/va/QuickBooks%20Clean%20Install%20Utility.exe , to remove any information from the program that was left after uninstalling. Reinstall Quickbooks after clicking OK when the program says Quickbooks is ready for a clean install.

You could manually rename the installation files instead of using the Clean Install Utility but that would clutter your hard drive.

I hope this helps. Let me know if you need any help; if you do, please add a comment with your OS.

Cindy Wells

Sep 19, 2012 | quickbooks.com

1 Answer

Does QuickBooksPro 2005 version run with windows vista


I think Intuit draws the support line at 3 years Even though you have probably registered your product, if there is any trouble with it and the new computer, you will be on your own. I think you would be putting yourself in unnecessary jeopardy to upgrade as you describe at this time. (Your business depends on your computer and software, to operate) You must also be aware of Vista troubles.

If you are in the market for a new computer, you may opt for the new Windows 7 OS and possibly upgrade your Quickbooks at the same time for maximum benefit.

If you have the Vista computer - you already have the Quickbooks, it costs nothing to give it a try. Presumably, you have a XP computer with Quickbooks on it now ... If the Vista - Quickbooks combo doesn't work out you could upgrade the Vista to Windows 7 ... you have nothing to loose in this senerio.

I hope I have provided a little insight for you to consider.

Thanks for using fixya.com

a

Oct 25, 2009 | Intuit QuickBooks: Pro 2005 for PC

3 Answers

How can i make quickbooks 2005 run on a vista laptop?


Here is how to load and activate Quickbooks 2005 on Vista...

First of all, if you already have an activated copy of QuickBooks 2005 on another computer open it and go to "help" "my license information" and print this out so you have the details needed for activating your reinstalled copy (you don't need a fresh activation key and you may have trouble getting one as QuickBooks 2005 is no longer supported by Intuit).

On your new Vista computer, insert the QuickBooks CD but cancel any program install windows that pop up. Go to my computer and find setup.exe on the CD, right click and select the option to "run as administrator"

Once installed, navigate to the QuickBooks folder on your hard drive (typically C:\Program Files\Intuit\QuickBooks) right click on QB32.exe and on the compatibility tab select both Disable visual themes" and "run as adminstrator". Now open this file to run QuickBooks and select "file" "Update QuickBooks" to download and install all updates. QuickBooks will not work properly until you have downloaded the updates, closed and reopened the program.

I had problems with activation but I got around this by unplugging my network cable so that I had no internet connection. If you run QuickBooks without an internet connection, when the screen pops up asking you to "activate" click next and the screen to enter your license details will appear. enter your details (printed out from your previous installation) and you are done. You can restore the internet connection and use QuickBooks 2005 normally.

Good luck!

Andrew

Jul 09, 2009 | Intuit QuickBooks: Pro 2005 for PC

2 Answers

Cant get rid of Error 15103 Document Viewer


Error 15103 error symptoms can include program lock-ups, slow PC performance, system freezes, shut down and startup problems, and installation errors

uninstall regcure uninstall quickbooks.....run ccleaner and then cold start the pc ...now reinstall quickbooks .....reboot

www.ccleaner.com

good luck


Apr 05, 2009 | Intuit QuickBooks Premier Accountant...

2 Answers

Error on Startup for Quickbooks Pro 2005


You can find the repair feature in the control panel add/remove programs window.
Open your control panel, click on add/remove programs, scroll down to QuickBooks and click remove (it won't you will be prompted to either repair or remove). Have you disk handy in case it prompts you for it.

Jan 13, 2009 | Intuit QuickBooks: Pro 2005 for PC

1 Answer

Launch Quickbooks pro 2005 for first time with error


This usually indicates a bad registry in windows, where the admin accounts are damaged. You can try creating a new user with admin rights. If the problem persists, you will probably need to do a system recover on the laptop, setting it back to factory specifications.
Backup any data you want to save first.

Nov 14, 2008 | Intuit QuickBooks: Pro 2005 for PC

6 Answers

Is quick books 2003 Vista compatabile?


QuickBooks Pro 2003 can run on Windows Vista. Right-click a shortcut to open Quickbooks (or qbw32.exe directly) and click on Properties. Select the Compatibility tab. Under Compatibility Mode, check the box and select Windows XP (Service Pack 2) from the list. Under privilege level, select "Run this program as an administrator." Select OK and everything will work.

Feb 14, 2008 | Intuit QuickBooks Pro 2003 Single User...

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